Unit Clerk Nightshift 8 Northeast Med Surg Trauma

About the role

Performs a wide range of clerical, receptionist, dispatching and admitting/discharge duties in support of assigned patient care department.

Responsibilities

• Responsible for greeting and admitting functions upon patients’ arrival to the department.
• Courteously greets patients.
• Completes admitting information in computer.
• Locates and assigns beds.
• Notifies referring physician of admission, as requested.
• Responsible for proper and expedient communication of transfer information when patient moved from one location in the hospital to another.
• When transferring a patient within the same patient care area, completes transfer function in the computer.
• When transferring a patient to a different patient care area, notifies the receiving department, obtains bed assignment, dispatches support associate.
• Responsible for clerical discharge functions.
• Disassembles patient record once discharge order received.
• Schedules all follow-up appointments.
• Arranges transportation for patient as necessary.
• Completes discharge function in the computer.
• Faxes copy of discharge summary to designated areas.
• Coordinates and facilitates ongoing communication to ensure efficient intradepartmental and interdepartmental operations.
• Communicates in a timely fashion with other departments regarding patients who have been admitted, discharged, require inter-hospital transfer, or have expired.
• Communicates patient information and unit needs intra-departmentally.
• Consistently answers telephone in a courteous and timely manner, identifying self and department at all times.
• Consistently answers patient intercom in a courteous and timely manner and dispatches appropriate personnel.
• Consistently maintains complete and accurate telephone or visitor messages for department personnel, assuring accurate routing of messages.
• Welcomes visitors to the department and responds in a helpful and courteous manner to requests for assistance or information.
• Assists physicians and other individuals by providing requested information about specific patient or department routines in accordance with Hospital Admin. Policy # IV.080-Release of Patient Information.
• Enters into EPIC System any written physician orders in an accurate, consistent and timely manner.
• Generates Kardex and Medical Admission Records from Merlin, upon entering of admission orders and distributes documents to appropriate individuals.
• Schedules lab work, x-ray's, diagnostic procedures, and forwards documents to appropriate individuals.
• Completes laboratory requisitions and other forms accurately and according to departmental procedure.
• Phones in consults to other services in a timely and accurate manner.
• Maintains communication with other patient care departments (e.g. Dietary, Physical Therapy) to assure patient care needs are met.
• Coordinates and facilitates ongoing communication to ensure timely, efficient intradepartmental and interdepartmental transportation of patients.