Unit Clerk / Moderate Care Unit

Overview

Emory Healthcare offers comprehensive benefits including student loan repayment assistance, family-focused benefits, wellness incentives, and ongoing mentorship and leadership programs. Benefits also include a supportive environment that enables career growth.

Responsibilities

• Answers unit/department telephones and greets visitors according to departmental procedure.
• Screens calls and takes messages or refers caller/visitor to appropriate staff member.
• Pages staff member if necessary.
• Receives and transcribes physicians' orders according to established guidelines.
• Records, updates, and maintains information in patient records in accordance with department protocol and federal, state, and organizational guidelines.
• Routes records to appropriate department or staff and maintains confidentiality of information.
• Operates standard office equipment including telephones, copiers, fax machines, and computers.
• Inventories, orders, and maintains office supplies and forms; completes purchase requisitions and receives supplies.
• Responds to patient requests via patient intercom system.
• Relays information to appropriate staff for immediate attention.
• Arranges for medical tests, supplies, equipment, treatment, and special dietary needs as ordered by a physician.
• Enters and retrieves data related to patient charges and supply orders to include daily reconciliation of patient charges to ensure accurate patient billing process.
• Performs related responsibilities as required.

Requirements

• A high school diploma or equivalent.
• One year previous clerical experience.
• Experience with various personal computer software applications.

Qualifications

• Physical requirements: up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing).
• Environmental factors: Factors affecting environment conditions may vary depending on the assigned work area and work tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste, Chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Skills

• Excellent communication skills.
• Attention to detail.
• Computer proficiency.

Benefits

Comprehensive health benefits that start day 1, Student Loan Repayment Assistance & Reimbursement Programs, Family-focused benefits, Wellness incentives, Ongoing mentorship, development, and leadership programs, and more.

Pay

N/A

Schedule

N/A

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.