Unit Clerk Internal Medicine

Full-Time

About the Role

Performs a variety of tasks requiring prioritization and discretion. Greets patients, visitors, and others and provides information to them. Participates in ensuring patient comfort and personal care activities. May perform a variety of clinic activities such as scheduling, insurance verification, balancing of co-pay money, and balancing of daily or weekly deposits. Interfaces with physicians and other staff on a regular basis. May do limited coding and/or charge entry. Performs various other administrative duties as needed.

Responsibilities

• Manage and maintain daily schedules; notify staff of changes.
• Process patients through Check-In and Out; obtain and verify the most current patient information.
• Obtain and scan insurance/Rx cards into EMR system; verify insurance eligibility.
• Collect co-pays and monies owed. Complete payment plans as necessary.
• Reconcile payment batches and other end-of-day tasks as assigned.
• Answer phone calls within 3 rings and route to the appropriate individuals.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent preferred.
• Strong knowledge of medical terminology, medical office functions, Medicare, Medicaid, and insurance guidelines preferred.
• One year of relevant experience in a clinic setting preferred.
• Excellent communication skills, including the ability to relate well with a variety of people and to sustain an attitude of respect for all individuals.
• Commitment to a team problem-solving approach using a patient-focused model.
• Bilingual (English/Spanish) preferred.

Benefits

• Professional Development and Growth Opportunities