UNIT CLERK - BEHAVIORIAL HEALTH SERVICES - STCF (B-G) UNIT - FULL-TIME DAY SHIFT (21112)

Responsibilities

• Patient care responsibilities include knowledge of patient growth and development appropriate to the ages of patients served.
• Acts as receptionist on the unit, receiving all incoming phone calls, greeting and directing visitors/patients.
• Schedules tests promptly, returns telephone calls quickly, takes and forwards messages accurately.
• Answers intercom promptly to ascertain patient’s needs and notifies appropriate personnel for immediate response/assistance.
• Answers/screen telephone calls professionally stating name and unit.
• Assembles patient charts, checks for required forms, splits/disassembles patient’s chart as per policy.
• Makes clerical entries on patients' clinical records, prepares requests for patient procedures/tests, labels specimens, transports as necessary, transcribes lab work, obtains old chart from Record Room, transcribes physicians’ orders to patient MAR.
• Notifies appropriate personnel of new admissions/transfers/expirations, maintains accurate identification of all patients, enters admission, transfers and expirations in logbook and on interdepartmental communication forms.
• Makes discharge and transfer arrangements for patients, ensures patient property is safeguarded, removes Pharmacy copy of physician orders from the chart, prepares and maintains adequate supply of forms for patients' records, prepares requisitions for supplies, stores items in designated area, orients new ward clerks, sorts and distributes mail on the unit, prepares unit payroll, communicates changes to the Payroll Department, communicates effectively with oncoming Ward Clerk, performs other duties as assigned.
• Maintains statistical data as directed, utilizes the hospital computer system as it pertains to job responsibilities, participates on unit committees and in CQI activities as assigned, assists other personnel as necessary, runs errands in emergencies and/or as necessary.
• Attends monthly unit meetings.

Requirements

• BLS certification required.
• Good, comfortable working knowledge of the computer.
• Good oral and written communication skills.
• Good interpersonal skills.
• Speaks, reads and writes English to the extent required by the position.
• High school graduation or equivalent required.

Qualifications

Respects, is flexible, knowledgeable, confident, professional, pleasant, patient, and helpful in customer service. Adheres to the Medical Center’s Code of Conduct. Understands and adheres to the Medical Center’s Mission, Vision, and Values Statements.

Benefits

• Comprehensive benefits package including competitive medical, dental, and vision plans.
• Generous time off policy with ample vacation days, personal time, sick leave, and nine paid holidays.
• Commitment to employee personal and professional growth through robust tuition reimbursement and continuing education programs.