Unit Clerk - Behavioral Health - Full Time - Days

About the Role

Under the supervision of the clinical nurse manager, clinical leader/charge, and/or registered nurse, you will perform receptionist and secretarial duties on the clinical unit, serving as a communication liaison.

Responsibilities

• Assure the medical record is adequately supplied and in proper order (e.g., prepare charts for admission, update patient information daily).
• Prioritize requests for services and perform tasks in a timely manner.
• Maintain workstation equipment, office supplies, and knowledge of new technology; keep the workstation organized and clean.
• Obtain supplies via phone and online ordering; place calls and work orders to other departments as needed.
• Transcribe and/or enter written physician orders, complete necessary forms and requisitions, and communicate all orders approved/reviewed by RN.
• Place and maintain manual orders and print appropriate downtime forms as needed.
• Answer telephones and provide information/messages to patients and medical staff professionally and respectfully.
• Maintain inventory of computers and other equipment; troubleshoot low-level computer/equipment issues and perform routine maintenance.
• Handle patient paperwork, discharges, admissions, and arrange transportation services for patient appointments and tests.
• Demonstrate office skills such as organizing, filing, and scheduling.
• Maintain required department confidentiality and abide by HIPAA regulations.

Requirements

• High school graduate or GED (or equivalent).
• Preferred active CNA license when required for the unit.
• Basic computer experience required; experience in a clerical role preferred.

Skills and Competencies

• Ability to work flexible hours.
• Ability to learn through on-the-job training.
• Must read, write, or speak English.
• Basic computer skills with word processing and spreadsheet programs (e.g., Word, Excel).
• Self-motivated, detail-oriented, and able to work with minimal supervision.
• Ability to work on multiple projects simultaneously and adapt to meet department needs.

Schedule

Full Time/Days. Monday - Friday.