UNIT CLERK | 7-MED SURG

About The Role

As a Unit Clerk in 7-Med/Surg Department at UAB Medical West, you will provide administrative and clerical support to nursing staff, physicians, patients, and visitors within a hospital unit. Under the supervision of the RN or LPN, the Unit Clerk ensures efficient communication, accurate documentation, and coordination of unit activities to support quality patient care. The Unit Clerk will monitor front desk, answer phones, help maintain a clean environment. Stock supplies and provide wonderful customer service.

Minimum Qualifications

• A high school graduate or equivalent required.
• One (1) year of clerical, administrative, customer service, or healthcare support experience preferred.
• Experience with Electronic Health Record required.
• A minimum of BLS is required. BLS must be obtained within 30 days of hire and renewed per BLS guidelines and up to date.
• Basic computer proficiency, including Microsoft Office applications and data entry.
• Accuracy in typing and maintaining records.
• Strong verbal and written communication skills.
• Ability to multitask and prioritize duties in a fast-paced environment.
• Demonstrated organizational skills and attention to detail.
• Maintain confidentiality and professionalism at all times.

Preferred Qualifications

• Previous experience as a Unit Secretary, Ward Clerk, Medical Secretary, or similar healthcare support role.
• Experience with electronic medical record (EMR) systems.
• Medical terminology coursework or certification.
• Knowledge of hospital operations and patient flow processes.

Essential Duties and Responsibilities

• Answer and direct telephone calls and unit communications.
• Maintain and update patient records and medical charts.
• Cookpilot patient admissions, transfers, and discharges.
• Schedule diagnostic tests, procedures, and consultations.
• Monitor unit supplies and initiate replenishment requests.
• Greet and assist patients, families, and visitors.
• Maintain confidentiality of patient information in accordance with HIPAA regulations.
• Collaborate effectively with nursing staff, physicians, and ancillary departments.
• Perform other clerical and administrative duties as assigned.

Skills

• Strong communication and interpersonal skills to build relationships with patients and their families.
• Attention to detail and ability to multitask to ensure patients receive the best possible care.
• Physical strength and stamina to lift and move patients as needed.
• Ability to work well under pressure and adapt to changing situations.
• Proficiency with electronic medical records (EMR) to accurately document patient care activities and maintain patient confidentiality.