Union Sr Business Office Rep 40FLEX
Key contact for GI patients requiring Endoscopy services. Performs extensive computerized procedure scheduling, processes forms and paperwork, handles financial arrangements, provides clerical support, performs data entry, and serves as liaison between the patient and the Endoscopy Unit.
Responsibilities
- Obtains patient registration information upon initial telephone contact and performs extensive computerized procedure scheduling.
- Triages and tracks telephone contacts.
- Greets and processes patients entering GI/Endoscopy.
- Coordinates activities and special projects in GI/Endoscopy, and serves as a resource to internal and external staff.
- Oversees patient financial process to ensure payment is obtained and properly processed.
- Manages patient data, charts, and files.
- Provides general office support to department as needed.
- Protects and preserves patient rights to confidentiality.
- Performs other job-related duties as required or requested.
Requirements
- Associates degree with three to five years experience in a health care environment, or equivalent combination of education and experience.
- Must be familiar with medical office and surgical booking procedures and medical terminology.
- Knowledge of Excel, Word, IDX, and Cerner required.
- Must have excellent secretarial, interpersonal, and communications skills.
- Must be proficient in the English language; bilingual preferred.
About Us
Care New England Health System (CNE) and its member institutions—Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group—is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in important discussions about health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the effort to ensure the health of the individuals and communities we serve.