Uniform Attendant Encore Boston Harbor

Job Responsibilities

• Adheres to all Encore Boston Harbor core values and property and department standards.
• Participates in the execution of short-and long-term departmental goals, objectives, policies, and operating procedures.
• Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
• Follows all applicable internal policies, federal and state laws, rules, regulations and property-wide controls.
• Delivers and maintains a maximum level of service.
• Contributes to company-wide communication and best practices.
• Keeps informed of all new developments within the department.
• Delivers professional service to internal and external guests and team members.
• Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
• Covers cleaning, pressing, and distribution of uniforms, providing excellent service to team members.
• Covers Weekly, Monthly, and Quarterly inventories of Garments and equipment in the Uniform Control area.
• Acts as the Customer Service person for all New Employees, for Employees with Garment questions, and acts as liaison between Team Members and members of the Uniform Room.
• Works with safety as a priority and follows department and company safety standards.
• Maintains relevant knowledge of industry through continuing education and training.
• Performs any other job-related duties as assigned.

Age, Gaming And Certifications

• 18 years of age or above.
• Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.

Education And/or Experience

• A high school degree or equivalent preferred.
• Dry cleaning logistics experience preferred.

Computer Skills And Knowledge Of Microsoft Office

• Computer skills and knowledge of Microsoft Office, a plus.

Outstanding Organizational And Interpersonal Skills, As Well As Excellent Attention To Detail

• Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
• Ability to respond to common inquiries from other employees or guests.
• Conversational English required, additional language a plus.
• Ability to write instructions.
• Ability to effectively present information.

Mathematical Skills & Reasoning Ability

• Ability to compute basic mathematical calculations.
• Ability to decipher various reports and maintain reports upon request.

Physical Demands

• While performing the duties of this job, the employee is regularly required to talk and hear.
• The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls.
• The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking.

Work Environment

• The noise level in the work environment is typically moderate.
• When on the casino floor or some back of house areas, the noise level increases to loud.
• Must be able to interact with internal and external guests in a professional manner.
• Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.