Unemployment Insurance Manager (Compliance)

Office of Unemployment Insurance Operations The Office of Unemployment Insurance Operations (OUIO) administers Ohio's unemployment insurance program, which provides short-term income to unemployed workers who lose their jobs through no fault of their own. It reduces the hardship felt by families during periods of temporary unemployment and bolsters the local economies by maintaining the purchasing power of the unemployed worker. Learn more about the office by visiting the ODJFS OUIO webpage at jfs.ohio.gov/ouc. What You Will Do The Compliance Manager oversees the daily operations of the Unemployment Insurance (UI) Program Integrity Compliance team. This role ensures audit work meets performance standards and supports the agency's mission to protect the integrity of Ohio's Unemployment Insurance program. The Compliance Manager plays a key role in identifying and preventing Fictitious Employers from entering the UI system by using proactive oversight, data monitoring and strong audit and investigative practices. Oversee daily compliance audit operations and plan audit activitiesSupervise staff, assign work, give direction and review performanceProvide technical guidance on all phases of the compliance unit processRecommend, develop and interpret internal policies and state/federal laws and regulationsEvaluate program performance by developing and analyzing performance dataAdvise UI leadership on policy issues and act as a liaison with other sectionsRespond to or oversee responses to sensitive and technical inquiries about unemployment laws and policiesPrepare administrative reports, technical correspondence and written materials for leadership reviewEnsure accurate recordkeeping and monitor reportsParticipate in hiring decisions, give feedback, set goals, and conduct performance evaluationsApprove or deny leave and recommend disciplinary actions when neededCreate a team-focused culture that supports professional development and process improvementLead staff trainings on policy updates, procedures, and program changesFacilitate staff meetings and discussionsApprove or deny travel reimbursement requests Recommended Skills Knowledge of Unemployment Insurance (UI) programKnowledge of auditing, investigations, management, supervision and labor lawsStrong communication, analytical, supervisory and management skillsSkills in auditing and investigative workAbility to use advanced data analyticsIntermediate Excel skillsStrong report-writing abilities Schedule: Full-time Hours: Standard workdays are Monday through Friday. Hours are between 8:00 a.m. and 5:00 p.m. Location: This position will be headquartered in an ODJFS Facility in one of the following cities - Columbus, Akron, or Dayton. This determination will take into account the proximity to the applicant's home address. Rhodes State Officer Tower - 30 E. Broad Street, Columbus, OH 43215 Akron - 172 S. Broadway Street, Akron, OH 44308 Dayton - 6680 Poe Avenue, Dayton, OH 45414 Travel: Travel required, as needed. Must provide own transportation or, in order to operate a state vehicle, you must have a valid drivers license PN(s): 20032393 Option 1 The candidate, at minimum, must have the following: 12 months experience as an Unemployment Insurance Supervisor Option 2 36 months experience or training in government laws, rules, regulations, &/or procedures governing unemployment insuranceAND 12 months experience in supervisory principles/techniques Option 3 Completion of undergraduate core program in public or business administrationAND 12 months training or experience in government laws, rules, regulations, &/or procedures governing unemployment insuranceAND 12 months experience in supervisory principles/techniques Option 4 The equivalent of minimum class qualifications for employment noted above Tips For Your Application When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered. Pay Information This position is in the State of Ohio’s E1 Pay Schedule, Pay Range 14. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $40.40 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below. Pay Range 14 Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Hourly $40.40 $42.70 $44.99 $47.43 $50.12 $52.90 $55.09 $57.67 Annual $84,032 $88,816 $93,579 $98,654 $104,250 $110,032 $114,587 $119,954 Months of Employment At Hire 6 Months 18 Months 30 Months 42 Months 54 Months 66 Months 78 Months Organization Job & Family Services Agency Contact Name and Information odjfscareers@jfs.ohio.gov Unposting Date Oct 13, 2026, 8:59:00 PM Primary Location United States of America-OHIO Work Hours 8:00AM - 5:00PM Classified Indicator Classified Union Exempt from Union Primary Job Skill Management Technical Skills Management Professional Skills Analyzation, Collaboration, Leading Others, Problem Solving Agency Overview Who We Are The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs: Cash and Food Assistance Employment Services and Workforce Development Unemployment Insurance Adult Protective Services Child Support Guiding Principles We will be a leader in customer satisfaction. We will have a reputation that attracts and retains talented, diverse, and dedicated employees. We get better at what we do every day.