Underwriting Tech II

About the role

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance, an Arrowhead Intermediaries company, is seeking an Underwriting Tech II to join our growing team in Vero Beach, FL.

Responsibilities

• Gaining continued proficiency in underwriting discipline to make determinations to approve, modify, or escalate risks based on underwriting guidelines of the carrier, with increasing independence.
• Evaluates documents related to personal lines insurance, such as past claims, inspection reports, losses suffered, and property condition, applying underwriting guidelines to assess risk and ensure compliance with carrier standards within their scope of work.
• Has expertise in renewal underwriting and/or inspection underwriting and is gaining exposure and expertise of new business risk assessment.
• Receives coaching on new underwriting disciplines to expand expertise beyond one's current specialty and supports mentoring opportunities for those less familiar with their underwriting specialty.
• Assists with carrier-requested audits, as needed, by organizing and preparing audit files, including gathering required documents.
• Learns and adheres to carrier guidelines but not actively participating in guideline development.
• Provides phone/chat coverage support as deemed necessary to meet client service levels.
• Active participant in Team Inbox and/or dashboard work, self-assigning work as needed to support team SOPs.
• Builds and maintains strong relationships with agents and clients by responding to inquiries in accordance with SOPs, ensuring clarity in communication, and delivering customer-centric solutions.

Requirements

• High School diploma or equivalent.
• 1+ years of experience in personal lines underwriting or a related field.
• Possess or acquire and maintain a FL 2-20 insurance license or the equivalent as required by FL state. Non-resident Florida teammates possess or acquire and maintain the non-Florida resident state equivalent Property & Casualty license.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent attention to detail and organizational skills.
• Effective verbal and written communication skills.
• Strong customer service orientation.

Qualifications

• Teammate Benefits & Total Well-Being
• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Additional information regarding this policy can be found on our careers page.

Skills

• High School diploma or equivalent.
• Experience in personal lines underwriting or a related field.
• FL 2-20 insurance license or equivalent.
• Microsoft Office Suite proficiency.
• Attention to detail and organizational skills.
• Verbal and written communication skills.
• Customer service orientation.

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services

Schedule

Not specified.

Pay

Not specified.