Underwriting Support Associate

Requirements

• Reviews premium audit requests and assigns them to appropriate audit vendors based on guidelines.
• Processes final audit results.
• Ensures adequate information is provided for the audit team to process.
• Reviews and assigns underwriting loss control requests for new business quotes, renewals, high loss ratios, and service accounts.
• Handles receipt of incoming reports, follows company guidelines, and issues recommendation letters, as needed.
• Sets proper customer expectations.
• Assumes responsibility for solving customer problems.
• Ensures commitments to customers are met by responding to phone and email correspondence.
• Performs special projects and other duties as assigned.

Qualifications

• Prior customer service work experience.
• Proven ability to work effectively with others.
• Ability to manage multiple projects and work closely with various teams and departments.
• Ability to design, author, or create written materials that support loss control efforts.
• Strong organizational and time management skills to prioritize workload and meet deadlines.
• Proficient use of various core systems, office and computer equipment, and software packages.
• High school diploma or equivalent.

Culture and Total Rewards

• Medical insurance options and other standard employee benefits, including dental insurance, vision benefits, life insurance, and more!
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• 401(k) Plan (plus company match)
• Time Off – including vacation, volunteer, and holiday pay
• Paid Parental Leave
• Bonus opportunities
• Tuition assistance
• Wellness Program – including onsite fitness studio

Pay

The hiring range for this role is $19.72 – $23.66, hourly. However, the base pay offered may vary depending on the job-related knowledge, skills, credentials, and experience of each candidate, as well as other factors such as the scope and location of the role.