Underwriting Service Specialist

Position Summary

As an Underwriting Service Specialist, your role is to ensure account service delivery meets and exceeds our customer's expectations. The Underwriting Services Specialist utilizes customer service skills, established processes, and various software applications to ensure Service Level Agreements (SLA’s) are met. The Underwriting Service Specialist works cross-functionally and is responsible for analyzing key pieces of information, determining the appropriate course of action and handling issues. This position collaborates with underwriters, corporate resources, and global teams to ensure we meet both internal and external commitments.

Responsibilities and Accountabilities

• Policies and endorsements issuance
• File documentation and set-up
• Order, prepare and/or update reports
• Policy Rating and/or initial entry into rating model
• Processing of various underwriting transactions and requests
• Correspond with brokers for information at Underwriter’s request
• Booking/Invoicing
• Other duties and special projects as assigned

Required Skills and Abilities

• Analytical and problem-solving ability
• Detail-oriented
• Customer-focused
• Collaborative and team-oriented
• Strong communication and organizational skills

Education and Experience

Bachelor’s Degree preferred
2+ Years experience in same or related field preferred

Benefits

• Base salary range: $55,300 - $71,000/year
• Total individual compensation (base salary, short & long-term incentives)
• Comprehensive benefits package including medical, dental, vision, and prescription drug coverage
• 401(k) with generous matching
• PTO beginning at 20 days per year
• Up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
• Basic Life and AD&D Insurance as well as Short and Long-Term Disability
• Paid Parental Leave of up to 10 weeks
• Student Loan Assistance and Tuition Reimbursement
• Backup Child and Elder Care
• More

About the Company

Arch Insurance Group Inc. is committed to promoting progress and inspiring its clients, employees, investors, and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.