Underwriting/Operations Assistant - Commercial Propery

About Us

We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results.

Position Purpose

Support Commercial Property underwriting by creating policy documents, ensuring compliance with regulatory requirements, ordering inspections and premium audits, maintaining electronic underwriting files, soliciting renewal transactions, providing basic operational support for the product line’s underwriters. Review insurance certificates, resolve discrepancies with reinsurers, provide operations, production, and underwriting reports, work with producers, audit work of others, given authority in some cases on behalf of Underwriting.

Principal Duties & Responsibilities

• Create policy documents which represent the insurance transaction bound by the underwriter.
• Ensure the statistical coding and policy issuance comply with regulatory requirements for each insurance transaction.
• Order inspections, premium audits, and loss runs as required.
• Maintain electronic underwriting file.
• Solicit renewal transactions.
• As necessary, re-format data for import into front end system.
• Provide basic operational support for the product line’s underwriters.
• As requested by underwriters, develop underwriting information from the internet and other data sources.
• Review facultative insurance certificates to ensure the terms identified by the reinsurer are consistent with terms expected by underwriter.
• Resolve accounting discrepancies with facultative reinsurers.
• Provide operational, production, and underwriting reports to underwriting staff as requested, utilizing front-end systems and/or Business Objects.
• Contact producers to determine appropriate courses of action.
• Assist with User Acceptance Testing of systematic changes.
• Audit the work of others.
• May be given authority to review/approve endorsements, review/analyze risks, review terms and conditions of underlying policies, review inspections of risks, each of which would be on behalf of Underwriting.

Education & Experience

• Typically requires a high school diploma; Associates degree preferred
• 2+ years of related experience for consideration [OR]
• equivalent level of education and experience
• Experience in commercial property insurance preferred

Knowledge, Skills, & Competencies

• Ability to follow operations procedures as outlined by supervisor/manager.
• Ability to meet processing deadlines with minimal error.
• Ability to manage a variety of projects, both long- and short-term simultaneously.
• Ability to use database software including Windows operating systems, computer network environment and printers to process insurance policy changes.
• Accurate data entry.
• Superior Excel skills to peer review formulas, formatting, and data cleansing of large spreadsheets.

Compensation Overview

The base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future. Base Pay Range $22.01 - $29.29

Total Rewards

Total Rewards at RLI includes all compensation, benefits and perks that come with being an RLI employee. Financial Incentives, Employee stock ownership plan (ESOP), 401(k) — automatic 3% company contribution, Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings), Work & Life, Paid time off (PTO) and holidays, Paid volunteer time off (VTO) to support our communities, Parental and family care leave, Flexible & hybrid work arrangements, Fitness center discounts and free virtual fitness platform, Employee assistance program, Health & Wellness, Comprehensive medical, dental and vision benefits, Flexible spending and health savings accounts, 2x base salary for group life and AD&D insurance, Voluntary life, critical illness, & accident insurance for purchase, Short-term and long-term disability benefits, Personal & Professional Growth, Training & certification opportunities, Tuition reimbursement, Education bonuses, Diversity & Inclusion, Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.

Work & Life

• Paid time off (PTO) and holidays
• Paid volunteer time off (VTO) to support our communities
• Parental and family care leave
• Flexible & hybrid work arrangements
• Fitness center discounts and free virtual fitness platform
• Employee assistance program

Diversity & Inclusion

• Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers.
• We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry.
• Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.

Equal Opportunity Employer

RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.