Underwriting Manager
About the role
MEM Insurance is seeking an experienced Underwriting Manager to lead and elevate our underwriting team. This is a highly visible leadership opportunity for someone who enjoys building underwriting excellence, engaging with market and portfolio data, and helping others grow their judgment and confidence.
Responsibilities
Translate MEM’s underwriting appetite and strategic direction into clear guidance that drives consistent, portfolio-aligned decision-making.
Lead the team to think beyond individual transactions, ensuring underwriting decisions reflect broader portfolio outcomes.
Monitor book-of-business composition, identifying trends, concentrations, and opportunities for proactive strategic adjustments.
Contribute to underwriting strategy discussions using insights from market conditions, loss trends, and portfolio performance.
Coach underwriters to strengthen judgment and decision-making aligned to performance and profitability goals.
Oversee daily underwriting operations to ensure alignment with department objectives and broader business goals.
Manage risk selection, pricing, and reinsurance decisions within authority to maintain quality and profitability.
Balance workload across the team to deliver strong service levels and consistent results.
Partner with underwriting leadership to ensure consistent execution of best practices across the organization.
Analyze historical loss data and financial trends to inform risk selection and portfolio strategy.
Support the development and evolution of underwriting guidelines based on market and business needs.
Lead quality assurance efforts by reviewing underwriting work, identifying improvement opportunities, and driving corrective actions.
Maintain strong documentation standards and audit readiness.
Develop underwriting judgment within the team, empowering individuals to make confident, independent decisions.
Create tailored development plans that support growth at every stage of an underwriter’s career.
Lead meaningful performance conversations focused on decision quality, consistency, and alignment with strategy.
Identify hiring, promotion, and role alignment opportunities that strengthen overall team capability.
Build strong relationships with agency partners and Sales Executives to grow in-appetite business.
Collaborate across departments—including Safety, Claims, Finance, and Sales—to drive aligned outcomes.
Lead coordination on complex accounts through account reviews and cross-functional engagement.
Represent underwriting with professionalism and clarity to internal and external stakeholders.
Provide insights and recommendations on profitability, premium planning, and portfolio performance.
Contribute to improvements in underwriting tools, systems, and processes.
Qualifications
Bachelor’s degree in Business Administration, Insurance, Finance, or related field (or equivalent experience).
CPCU or AU designation preferred.
Valid driver’s license required.
6+ years of underwriting experience, with property and casualty experience preferred.
Demonstrated ability to lead, develop, and motivate a team.
Strong communication skills with the ability to translate complex concepts into clear direction.