Underwriting Data Support Specialist - Commercial Lines

This position is based in Anchorage, Alaska, and candidates must be within driving distance of the office.

About Us

Umialik Insurance Company, a member of the Western National Insurance Group, is seeking a Regional Agency Manager to join our team. Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving policyholders' property-and-casualty insurance needs in the Midwestern, Northwestern, and Southwestern United States. Known as “The Relationship Company®,” we define success as a measure of the relationships we’ve built over time. In everything we do, delivering a friendly and helpful interaction creates a better experience for everyone involved. That’s the power of “nice.” At Western National, we strive to bring this approach to every person and organization we partner with and serve.

Responsibilities

• Provide quality administrative support to underwriters and agencies by rating and entering transactions into established systems for commercial lines.
• Work within standard operating procedures and established practices to deliver timely customer service to underwriters and agencies.
• Rate and enter transactions for commercial lines business with a primary focus on operations.
• Act as the starting point for the department’s transactions and quickly determine the appropriate area for direction.
• Maintain accurate and current records in designated systems accessible to others.
• Update routine reports and assess information for clarity.

Requirements

• Ability to proofread written and electronic documents to identify and correct errors.
• Intermediate Word and Excel skills.
• Excellent communication and customer service skills.
• Ability to make independent business decisions when required.
• Ability to manage a heavy workflow of incoming transactions.
• High school diploma or equivalent.

Qualifications (Preferred)

• Previous insurance experience (preferred but not required).
• Basic knowledge of PointIn system and/or similar policy administrative systems (preferred).
• Interest in continuing to grow and learn in the insurance industry.
• Coursework toward AINS certification (preferred).

Pay

The full hiring range for this role is $19.46 - $25.69 hourly. Base pay may vary depending on job-related knowledge, skills, credentials, experience, and other factors such as scope and location of the role.

Benefits

• Medical, dental, and vision insurance.
• Life insurance and disability insurance.
• Health Savings Accounts (HSA) and Flex Spending Accounts (FSA).
• 401(k) Plan with company match.
• Wellbeing Program, including an onsite fitness studio.
• Paid time off, including vacation, volunteer time, and holidays.
• 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk & Insurance Education).
• Paid parental leave.
• Bonus opportunities.

Culture and Work Environment

Western National values connectiveness, empowerment, and accountability, believing employees are our biggest assets. Nearly half of our employees stay with us for ten years or more. The company is currently ranked as the 41st largest private company by revenue in Minnesota and has earned accolades as an employer of choice, including being named a Star Tribune Top Workplace in 2021, 2022, and 2023. Western National also offers a flexible work environment, including hybrid work arrangements designed to balance individual, job, department, and company needs.