Commercial Lines Underwriting Specialist

About the role

As an Underwriting Specialist, you are responsible for managing a book of business for profitability and growth. You will review both new and renewal business, assess risk of coverage, prepare quotes and respond to coverage questions within the assigned authority level. In this role you will also build successful relationships with agents to drive increased, positive business flow. You will work under limited supervision and exercise significant independent judgment. Based on location and requirements, the position may be hybrid or remote.

Work Arrangement

Employees who live within 30 miles of the TMG home office are expected to follow a hybrid or in‑office schedule. The initial training period may require additional in‑office days.

Responsibilities

• Deliver profitable outcomes on less complex niche business through effective risk selection by analyzing, selecting, and profitably pricing business with prescriptive terms and conditions of coverage.
• Examine inspection reports, location, risk, financial and other available tools and reports to identify new or unresolved concerns.
• Communicate with Risk Control for inspections, follow‑ups, and service needs for insureds.
• Drive corrective action or remediation strategies on renewal accounts.
• Escalate referrals, in a timely manner, on accounts that need additional review or approval by higher‑level underwriters.
• Adhere to service expectations and regulatory compliance by the timely release of renewals, non‑renewals, and conditional notices.
• Achieve key performance indicators of the portfolio.
• Develop and further successful relationships with distribution partners by holding regularly scheduled portfolio review calls, meeting voice‑of‑the‑customer guidelines, limited travel to partner offices, consistently meeting customer‑service standards, coordinating with the distribution team to build pipeline and resolve issues, and communicating regularly with portfolio team members on agency health and market conditions.
• Cultivate a high‑performing culture.
• Provide superior customer service and business acumen.
• Mentor support staff throughout their career development.
• Conduct peer audits and approve underwriting decisions (LOAs) for lower‑authority levels.
• Assist in training new hires and internal promotions by providing continuous mentoring and feedback.
• Review, mentor, and approve referrals for lower‑authority level associates.
• Perform other related work as assigned.

Qualifications

• Bachelor’s degree in business administration, finance or a related field of study preferred.
• Holding or working towards an insurance designation preferred (CPCU, IIA, etc.).
• Seven years of progressively responsible experience in commercial underwriting, including one to three years in a property and casualty insurance company.
• Experience writing business for churches or religious‑affiliated institutions preferred.
• Broad knowledge of common terms, practices, processes and regulations in the P&C insurance industry.
• Ability to consistently apply advanced underwriting concepts and practices within the P&C underwriting field.
• Adept at applying negotiating skills, reasonableness and exercising sound judgment in analysis and decision‑making processes.
• Excellent verbal and written communication skills with the ability to convey clear, concise information.
• Advanced analytical, problem‑solving and decision‑making skills.
• Strong customer service orientation.
• Advanced knowledge of Microsoft products, especially Excel (pivot tables, VLOOKUPs, etc.) for strategic analysis.
• Strong attention to numeric and other details.
• Organizational skills and ability to manage large work volume and meet tight deadlines.

Pay

Anticipated hiring range: $73,500 – $110,000 annual base salary depending on experience, qualifications, and geographic location.

In California, Connecticut, Massachusetts, New Jersey, New York, and Pennsylvania: $81,500 – $120,000 annual base salary depending on experience, qualifications, and geographic location.

Benefits

• Competitive base salary plus incentive plans for eligible team members.
• 401(k) retirement plan with company match up to 6% of eligible salary.
• Free basic life and AD&D, long‑term disability, and short‑term disability insurance.
• Medical, dental, and vision plans.
• Wellness incentives.
• Generous time‑off program including personal, holiday, and volunteer paid time off.
• Flexible work schedules and hybrid/remote options for eligible positions.
• Educational assistance.