Underwriting Assistant, Surety UW Center

About the role

Sompo is seeking an Underwriting Assistant in the Surety business unit to handle day-to-day processing and management of surety bonds, manage relationships with underwriters and agencies, and support other Surety teams. The position is based either in Mount Juliet, TN or Seattle, WA.

Responsibilities

• Process Surety business through data entry, underwriter support, understanding rating scenarios, and producing error‑free work with strong attention to detail.
• Develop superior working relationships with underwriters and act as the first point of contact for timely service inquiries.
• Maintain successful relationships with agencies and clients.
• Display and use knowledge of filed rates, minimum premium, rater, and assist with line cards.
• Manage internal reports: monthly renewal, status reports, data cleanup projects, submission under review & quoted status.
• Provide support to the Surety UW Center team (other UAs, account management, bond forms, collections).

Requirements

• Preferred 3‑5 years of experience as a Technical Assistant or Underwriting Assistant performing similar responsibilities.
• Strong decision‑making and problem‑solving skills, with effective written and verbal communication abilities across email, phone, and in‑person interactions.
• Proficiency in Microsoft Excel, Outlook, Edge/Chrome, and Nitro Pro or Adobe.
• Proven ability to manage multiple priorities and collaborate effectively with team members.
• Strong attention to detail, with demonstrated planning and organizational skills.
• Eagerness to learn, a positive attitude, and a willingness to take on new opportunities and responsibilities as assigned by underwriters or leadership.

Benefits

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution.
• Pharmacy benefits with mail order options.
• Dental benefits including orthodontia benefits for adults and children.
• Vision benefits.
• Health Care & Dependent Care Flexible Spending Accounts.
• Company‑paid Life & AD&D benefits, with option to purchase supplemental life coverage for employee, spouse & children.
• Company‑paid Disability benefits with very competitive salary continuation payments.
• 401(k) Retirement Savings Plan with competitive employer contributions.
• Competitive paid‑time‑off programs, including company‑paid holidays.
• Competitive Parental Leave Benefits & Adoption Assistance program.
• Employee Assistance Program.
• Tax‑Free Commuter Benefit.
• Tuition Reimbursement & Professional Qualification benefits.