Underwriting Assistant I

About the role

Universal Shield Insurance Group is a hybrid property and casualty insurance organization and insurtech providing innovative insurance solutions to underserved small-business markets on both an admitted and surplus lines basis. Guided by an entrepreneurial spirit, we combine insurance expertise with modern technology to make doing business faster and more intuitive. Through our digital agency portals, direct-to-consumer platforms, and B2B solutions, we streamline the insurance experience and enable efficient, competitive underwriting decisions for our partners and customers.

Responsibilities

• Coordinate and communicate with various parties including agents, producers, and underwriting staff to support underwriting efforts and take appropriate action within designated timeframes
• Ensure quality and timeliness of policies and correspondence and respond to customers' inquiries
• Ensure electronic files are accurately maintained per company and regulatory guidelines
• Perform exposure comparisons, research risks via company and public data resources, and review applications to ensure the accuracy of application, quote, and policy details
• Quote/issue commercial property, general liability, and inland marine lines of coverage and process endorsements
• Review property and casualty inspection reports and manage necessary inspection recommendations
• Review policy performance for renewal business requesting additional information as needed
• Review applications and ensure quality of policies and correspondence and respond to agent, wholesaler, and customer inquiries
• Develop personal industry skills and knowledge to meet the company's culture and expectations of continuous learning and career enrichment
• Develop and maintain knowledge of current P&C insurance market trends, conditions, competitive intelligence, and product and service innovations
• Interact collaboratively and collegially with colleagues, agents, and customers in a professional manner

Requirements

• Two years of commercial insurance underwriting assistant experience working with small and mid-size accounts
• Minimum high school diploma / GED required
• Previous commercial insurance rating experience preferred but not required
• Moderate knowledge of commercial coverage endorsements rules and regulations
• Excellent interpersonal, decision-making, and analytical skills
• Exceptional organizational skills to prioritize multiple tasks with high attention to detail
• Ability to work in a team environment
• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Outlook)
• Commitment to continuous underwriting skills development

Benefits

Universal Shield Insurance Group offers a competitive benefits package designed to support employee health, wellness, financial well-being, and work-life balance. Benefits include medical coverage with a company-contributed HSA, dental and vision insurance, a company-matched 401(k), and additional voluntary benefits. Professional designations are available via company-paid self-training through The Institutes and The National Alliance for Insurance Education and Research. Additional details about the comprehensive benefits program will be provided during the interview process.