Underwriting Assistant, Digital Health

Key Responsibilities

• Application Management:
• Aid in receiving, logging, and organizing digital health insurance policy applications.
• Ensure the completeness and accuracy of application documentation and data entry.
• Data Gathering:
• Collect and organize necessary data from applicants, healthcare providers, and internal sources.
• Maintain data integrity and accuracy in underwriting databases and systems.
• Customer Interaction:
• Serve as a point of contact for customers, agents, and internal teams, addressing inquiries and providing assistance.
• Maintain a professional and customer-friendly communication style.
• Documentation and Filing:
• Manage and maintain underwriting records, including electronic and physical documents.
• Assist in preparing and organizing underwriting files for review.
• Administrative Support:
• Assist underwriters with administrative tasks, including scheduling, report preparation, and document distribution.
• Cook up meetings, calls, and appointments for the underwriting team.
• Quality Assurance:
• Conduct regular quality checks on underwriting documentation to ensure accuracy and compliance with guidelines.
• Identify and rectify errors or discrepancies as needed.

Education/Experience

• Bachelor’s degree required. All majors welcome.
• Previous experience in an administrative or support role, preferably in an insurance or financial services environment.
• Strong organizational and multitasking skills with exceptional attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in using office software and digital tools for data entry and management.
• Ability to handle sensitive and confidential information with discretion.
• An interest in insurance, underwriting processes, and digital health products is beneficial.
• A proactive and self-motivated approach to tasks and problem-solving.

Pay Range

In Chicago, IL the pay range for this role is $60,000 – $75,000. This role may also be eligible to participate in a discretionary annual incentive program. The specific offer will depend on an applicant’s skills and other factors.

About the Role

We are seeking a dedicated and organized Underwriting Support Assistant to join our digital health team in our Chicago office, providing essential administrative and operational support to our digital health insurance underwriters. This position requires a Bachelor's degree and an initial in-office commitment, with the potential for a transition to a 3-days-in-office work arrangement after gaining experience.