Underwriting Assistant

About the role

Provides support and assistance to underwriting staff including collecting data; organizing files and reports; performing administrative and customer service duties regarding new and renewal accounts that will assist in ensuring the underwriting process is handled efficiently and accurately.

Responsibilities

• Inputs data into Tinubu for both portfolio management as well as improve underwriting decisions.
• Gathers and organizes information to prepare new and renewal policy/account files for underwriter review and direction in accordance with company underwriting guidelines and standards, including setting up folders; preparing and completing account summary worksheets; schedule rating worksheets; broker follow ups and preparing electronic underwriting files and documentation package for bound accounts.
• Maintains various account databases outside Tinubu to ensure up to date information and status updates are recorded.
• Provides timely and professional customer service to internal and external customers including Underwriters; Operations staff; Brokers; to facilitate the processing of business and to ensure excellent customer service to our accounts and prospects.
• Responds to brokers service requests for invoices, powers of attorney, etc.; ensuring all appropriate documentation is received; troubleshooting for transaction processing issues with Operations Department and researching and assisting in resolving telephone and written inquiries generated from internal and external customers (i.e. policy/account status, rating and billing issues, etc.).
• Reviews new/renewal submissions for necessary underwriting data and follows up with broker for information.

Requirements

• Bachelor’s Degree preferred; high school diploma required.

Benefits

• Competitive salary with a performance-based bonus.
• Comprehensive medical, dental, and vision coverage.
• 401(k) with a generous employer match and profit-sharing contribution.
• Wellness incentive program.
• Life and accidental death and dismemberment (AD&D) insurance.
• Flexible spending programs.
• Short-term and long-term disability plans.
• Paid time off program.
• Paid charitable leave.
• Paid Parental leave.
• Tuition reimbursement program.
• Personal insurance (auto/homeowners) discounts.

Pay

The estimated salary range for this position is $55,000.00 - $90,000.00 per year. In determining the actual salary within this range, MSIG USA will consider a candidate’s relevant experience, location, and other job-related factors.