Underwriter

About the role

You'll play a key role in evaluating insurance risks and making coverage decisions that help protect our policyholders. Using your knowledge of insurance principles and underwriting practices, you'll review information and data to determine whether to approve, decline, or modify coverage within your authority level.

Responsibilities

• Review and process new applications, renewals, endorsements, cancellations and inspections to determine eligibility and insurability of applicant and property.
• Communicate underwriting actions to the agents.
• Serve as contact for agents (via phone/email) and assist with coverage, rating, eligibility inquires, and process policy transactions as appropriate.
• Explain coverage decisions and policy information to agents and policyholders/stakeholders.
• Afford assistance to Enterprise with additional duties as needed, training and project work.

Requirements

• Skilled communicator: Demonstrates ability to consistently deliver accurate, clear, and concise messages orally and/or in writing to effectively inform an audience; able to be an effective active listener, to get to the root of stakeholder needs without requiring lengthy explanations.
• Customer focus: Identifies customer requirements correctly, determines specific customer needs and acts proactively to ensure value-added solutions that exceed customer expectations.
• Interpersonal skills: Considers and responds appropriately to the needs and feelings of others with respect, fairness, and consistency allowing for effective interactions with all stakeholders.
• Adaptability and flexibility: Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.
• Job knowledge: Strong knowledge of insurance rules and regulations and basic underwriting principles for acceptability or rejection of risk; knowledge of building and construction terminology and techniques, and construction rating classifications to determine property and liability exposures on inspection issues.
• Initiative: Effectively work independently. Completes tasks and assignments independently with minimal direction and assumes responsibilities when specific directions are lacking.
• Critical thinking and analytical abilities: Approaches a situation or problem by defining the problem or issue; determining its significance; collecting data; making inferences about the meaning of the data; and using logic and intuition to arrive at conclusions or decisions; evaluates and applies information provided on applications to underwriting guidelines and coverages.
• Problem solving: Gathers relevant data from several sources, arrives at effective solutions to issues and foresees problems before they arise.
• Time management: Prioritization skills to ensure timely responses to stakeholders.
• Computer skills: Proficiency with operating systems, email, word processing and similar computer applications.

Skills

• Skilled communicator
• Customer focus
• Interpersonal skills
• Adaptability and flexibility
• Job knowledge
• Initiative
• Critical thinking and analytical abilities
• Problem solving
• Time management
• Computer skills

Benefits

We offer a comprehensive and competitive benefits package designed to support both your professional success and personal well-being. A key highlight of our offering is a fully remote work environment, allowing you to contribute from home with no relocation required. In addition to our benefits, Texas Windstorm Insurance Association fosters a collaborative and mission-driven work environment where employees are valued, supported, and encouraged to grow. Our teams work closely across departments, promoting transparency, innovation, and a shared commitment to serving our policyholders and communities.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.