Undergraduate Recruitment Specialist - (Student Services Professional II) - Undergraduate Recruitment & Admissions

About the role

The Undergraduate Recruitment Specialist represents SF State at high school/community college visits, college nights/fairs, and transfer days/fairs as assigned. They plan visits to schools, schedule and make presentations, and conduct follow-up visits; identify potential students, and provide information about higher education generally, and the California State University (CSU) and SF State, specifically. They recruit, advise, and evaluate admissions requirements for prospective undergraduate students to SF State and the CSU system. The incumbent educates the public (including K-12, Community College, Community Based Organizations, and SF State stakeholders) about admissions requirements, policies, and processes and develops and implements programs for student recruitment.

Responsibilities

• Provide direct pre-admissions assistance and follow-up for students interested in CSU/SF State University.
• Conduct school visitations and attend college fairs, transfer days, and CSU Counselor Conferences providing outreach services and procedural assistance to perspective students.
• Plan and implement yield activities in the Spring.
• Support daily outreach work including phone duty, counter duty, presentations and student advising.
• Represent the Office of Undergraduate Admissions & Recruitment of SF State at selected campus, community, and statewide CSU events, outreach activities, counselor meetings/conferences, and other special events.
• Participate in department and campus committees, programs and projects as assigned.
• Maintain a thorough and comprehensive knowledge of admissions practices for special populations, programs and services including, but not limited to, the following areas: Admissions, EOP, Veterans, Associate Degree for Transfers (AD-T), Office of International Programs (OIP), Metro Academies, Athletics, AB540/undocumented students, Early Start, New Student Programs, Housing, Financial Aid, Residential Life, Academic Colleges, Majors and Programs, SF State General Education patterns, Alumni, etc.
• Aid in the planning and implementation of on and off campus special events, including Gator Days, College Fairs, Counselor Conferences and various events where the University engages with prospective students and their parents and counselors.
• Assist in various virtual student recruitment and outreach campaigns.

Requirements

• Two years of professional experience in one of the student services program areas or in a related field.
• Master's degree in a job-related field may be substituted for one year of the professional experience.
• Experience with setting up and conducting virtual meetings using current technologies.
• Ability to rapidly acquire knowledge of enrollment and student services programs, policies, procedures, and practices, SF State Bulletin, CSU applications, Educational Opportunity Program (EOP) information and supplementary forms, FAFSA (Free Application for Federal Student Aid), and various admissions equity programs targeting underserved students.
• Excellent oral and written communication skills.
• Knowledge of Microsoft Office and other computer and software tools.

Qualifications

• Working knowledge of the practices, procedures and activities of the program to which assigned.
• General knowledge of the methods and problems of organizational and program management.
• General knowledge of research and interview techniques.
• Ability to interpret and apply program rules and regulations.
• Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
• Ability to obtain factual and interpretative information through interviews.
• Ability to reason logically.
• Ability to collect, compile, analyze and evaluate data and make verbal or written presentations based on these data.
• Ability to advise students individually and in groups on routine matters where required.
• Ability to recognize multicultural, multisexed and multi-aged value systems and work accordingly.
• Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.

Skills

• Bilingual skills highly desirable.
• Ability to rapidly acquire knowledge of enrollment and student services programs, policies, procedures, and practices, SF State Bulletin, CSU applications, Educational Opportunity Program (EOP) information and supplementary forms, FAFSA (Free Application for Federal Student Aid), and various admissions equity programs targeting underserved students.
• Ability to acquire and maintain current knowledge of K-12 and higher education issues.
• Excellent oral and written communication skills.
• Knowledge of Microsoft Office and other computer and software tools.

Benefits

Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).