Undergraduate Education Coordinator

About the role

The Undergraduate Education Coordinator provides comprehensive administrative and operational support to the Undergraduate Education unit, including coordination of academic internships and student petitions. This role manages front-line communications, office operations, and key processes while ensuring accurate application of academic policies and procedures.

Responsibilities

• Serve as the primary front-line contact, responding to inquiries and providing accurate information to students, faculty, and staff
• Coordinate office operations, including scheduling, calendar management, and conference room logistics
• Process and manage student petitions, including tracking, communication, and documentation of outcomes
• Administer academic internship processes, including reviewing proposals, managing agreements, and maintaining databases
• Maintain and update department websites and digital content
• Collaborate with campus partners and departments to support program operations and services

Requirements

• Completion of a high school program, technical/vocational program, or their equivalents
• Three years of related office work experience

Preferred Qualifications

• Bachelor’s degree
• Experience with computer skills and working knowledge of common software suites (Microsoft, Google, and Adobe)
• Data entry and web content management systems
• Familiarity with curriculum
• Experience with student support (i.e., class scheduling, records and enrollment)
• Experience using PeopleSoft Student Administration
• Experience with customer service, office administration and project management, social media, and event coordination

Knowledge, Skills & Abilities

• Strong customer service and interpersonal skills with the ability to communicate effectively across diverse groups
• Knowledge of administrative practices, office coordination, and records management
• Ability to interpret and apply academic policies, procedures, and regulations
• Strong written and verbal communication skills, including business writing and correspondence
• Problem-solving skills with the ability to analyze and resolve operational issues
• Proficiency in office technologies and systems, including databases, web platforms, and productivity tools
• Ability to work independently and collaboratively within a team environment

Compensation

Classification: Administrative Support Coordinator II
Anticipated Hiring Range: $4,634/month - $4,918/month (Step 4 – Step 7)
CSU Salary Range: $4,367/month - $6,362/month (Step 1 – Step 20)

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252