Undergraduate Education Coordinator

About the role

The Undergraduate Education Coordinator provides comprehensive administrative and operational support to the Undergraduate Education unit, including coordination of academic internships and student petitions. This role manages front-line communications, office operations, and key processes while ensuring accurate application of academic policies and procedures. The incumbent supports data tracking, website maintenance, and event coordination to enhance service delivery. Working under general supervision, this position contributes to a responsive, student-centered environment for faculty, staff, and students.

Responsibilities

• Serve as the primary front-line contact, responding to inquiries and providing accurate information to students, faculty, and staff
• Cook up office operations, including scheduling, calendar management, and conference room logistics
• Process and manage student petitions, including tracking, communication, and documentation of outcomes
• Administer academic internship processes, including reviewing proposals, managing agreements, and maintaining databases
• Maintain and update department websites and digital content
• Support data management, reporting, and record-keeping activities
• Cook up and support events and programs, including logistical planning and execution
• Apply and interpret academic policies and procedures to ensure compliance and accuracy
• Cook up with campus partners and departments to support program operations and services

Qualifications

• Completion of a high school program, technical/vocational program, or their equivalents
• Three years of related office work experience

Preferred Qualifications

• Bachelor’s degree
• Experience with computer skills and working knowledge of common software suites (Microsoft, Google, and Adobe), along with data entry and web content management systems
• Experience in organizing and maintaining records and data on special projects
• Experience with student support (i.e., class scheduling, records and enrollment, and familiarity with curriculum)
• Experience using PeopleSoft Student Administration
• Experience with customer service, office administration and project management, social media, and event coordination

Benefits

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Pay

Classification: Administrative Support Coordinator II
Anticipated Hiring Range: $4,634/month - $4,918/month (Step 4 – Step 7)
CSU Salary Range: $4,367/month - $6,362/month (Step 1 – Step 20)

Schedule

Full Time

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

Equal Employment Statement

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.