Unattended Retail Associate.
About the role
The Unattended Retail Associate ensures the efficient and continuous operation of the Dartmouth Dining vending program. Working as part of a team, this position stocks, maintains, cleans, and services Smart Coolers and associated café equipment. Additionally, the associate assists with the handling, storage, and transportation of food and products, ensuring food safety standards are consistently maintained.
Responsibilities
- Replenish Smart Coolers with fresh products according to planograms and inventory levels.
- Rotate stock to ensure First-In-First-Out (FIFO) freshness and remove expired or damaged items.
- Maintain cleanliness of the surrounding area, condiment station and provided microwaves and food service equipment.
- Perform basic troubleshooting of Smart Coolers and report complex issues to the Manager or Supervisor.
- Inspect cooler functionality and report issues to the Manager or Supervisor.
- Replace minor parts as needed.
- Report technical and maintenance issues requiring escalation to the responsible supervisor or manager.
- Document service issues as needed for tracking and follow-up.
- Update planograms and stock pars using mobile tools.
- Visit all units daily or weekly as needed, prioritizing locations based on restocking needs.
- Drive between locations using company vehicles to deliver products, restock storerooms, move equipment, and transport other associates.
- Interact regularly with students, faculty, and staff in various settings across campus including academic spaces, dormitories, and services spaces.
- Ensure coolers are accessible, well-lit, and presented professionally for a positive customer experience.
Requirements
- Two years of general food service experience.
- Must be able to qualify as a Dartmouth Approved Driver.
- Demonstrated ability to work in a fast-paced operation and to make decisions under pressure.
- Good interpersonal and communication skills to deal effectively with students, faculty, and staff.
- Strong organizational skills and ability to shift attention to changing details.
- Knowledge of sanitation regulations and policies and the ability to obtain a sanitation certification (ServSafe).
- Knowledge of computer operations and familiarity and comfort with remote/mobile data terminals.
- Ability to work nights and weekends as needed or directed.
- Ability to safely lift, carry and move short distances and up/down stairs 50lbs regularly.
Qualifications
- High School or equivalency.
- Prior retail food service experience, particularly with vending operations.
- Prior experience with kiosk or smart cooler operations.
Skills
- Ability to work in a self-directed manner with minimal direct supervision while meeting daily and weekly goals.
Benefits
- Employment in this position is contingent upon consent to and successful completion of a pre-employment background check.
Pay
Hiring Range: $26.43
Schedule
Schedule: Tuesday-Saturday, 8am-4:30pm; (Sunday & Monday off)
Location of Position
Hanover, NH
Department Contact for Recruitment Inquiries
Ann Crookenden
Department Contact Phone Number: 646-3323
Department Contact for Cover Letter and Title
Josh McGary, Unattended Retail Unit Manager
Department Contact's Phone Number: Not provided
Equal Opportunity Employer
Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status.
Special Instructions to Applicants
UNION POSITIONS ARE AVAILABLE TO SEIU UNION MEMBERS ONLY DURING THE FIRST WEEK OF POSTING. AFTER ONE WEEK OF POSTING, IF THE POSITION HAS NOT BEEN FILLED INTERNALLY, IT IS OPEN TO THE GENERAL PUBLIC AND OTHER MEMBERS OF THE DARTMOUTH COMMUNITY. OPEN TO UNION MEMBERS ONLY FROM (7/6/2026) THROUGH (7/13/2026)
Additional Instructions
Schedule: Tuesday-Saturday, 8am-4:30pm; (Sunday & Monday off)
Quick Link
https://searchjobs.dartmouth.edu/postings/86397