Unarmed Security Officer in Plymouth Meeting

About the Role

Physical Security Officers (PSOs) represent the front line of our security services, working in demanding and fast-paced environments such as medical centers, government facilities, hospitality venues, and public events. The mission is to protect all people, information, and property assigned while delivering high-end customer service.

Responsibilities

• Monitor the camera system and implement scan point tours of the property to track patrols and report issues.
• Report signs of forced entry, safety issues, and any abnormal activity through the tour system.
• Ensure all guests and vendors sign in when entering the property; greet and acknowledge residents, guests, and vendors.
• Deliver high-end customer service and respond to emergencies.
• Deter and prevent crime, perform ingress/egress control procedures, and investigate incidents.
• De-escalate conflicts, detain suspects, and perform other related duties as assigned.

Requirements

• High school diploma or GED equivalent.
• Two years of face-to-face customer service experience.
• Two years of security experience.
• Basic computer skills (Email, Microsoft Office, etc.).
• Excellent written and oral communication skills.
• Proficient time management and proactive problem-solving skills.
• Must be able to obtain a state-required security officer license.
• Ability to obtain OCAT, PATH, and PPBT certifications.
• Must pass a comprehensive background investigation, urinalysis screening, and OPS training requirements.

Physical and Mental Requirements

• Ability to work under stress/pressure.
• Ability to lift 25 lbs.
• Ability to wear a uniform.

The above requirements describe the typical performance of the role. Inability to meet one or more of these requirements will not automatically disqualify a candidate. Upon request for a reasonable accommodation, the company may adjust or excuse requirements depending on the essential functions and proposed accommodation.

Core Values

• People First: Treat people with dignity and respect and help them become who they are capable of becoming.
• Servant Leadership: Continuously improve and bring out excellence in others by modeling it yourself.
• Accountability: Stay loyal to what you said you would do long after the mood you said it in has changed.
• Diligence: Proceed on the course you laid out knowing that all good things come with time, effort, and creativity.
• Integrity: Give people a reason to trust you, knowing that a true measure of character is what you do without reward and how you treat those who can do nothing for you.

Employment with OPS Security Group is at-will and subject to termination by either party with or without cause or notice.