UKG Systems Administrator - Workforce Management & Healthcare Scheduling Systems

Duties and Responsibilities

• Serve as the primary UKG system administrator, configuring pay rules, staffing models, and automation workflows.
• Support advanced scheduling, clinical extensions, and mobile workforce functions.
• Translate union agreements into system rules, ensuring compliance with labor laws and regulations.
• Lead integrations with HRIS, payroll, ERP, and clinical systems, troubleshooting interfaces and maintaining data integrity.
• Create reports, dashboards, and workforce analytics for leadership, focusing on labor costs, staffing, and productivity.
• Support AI and automation tools to enhance workforce engagement and operational efficiency.
• Manage document workflows, retention policies, and electronic records in compliance with privacy standards.
• Provide technical support, incident resolution, vendor coordination, and participate in after-hours support.
• Create documentation, training materials, and identify process improvements for system and workflow enhancements.

Requirements and Qualifications

• Bachelor's degree or equivalent experience, with 5+ years of UKG WFM administration in large enterprise healthcare settings.
• Experience configuring pay, work rules, scheduling, and supporting unionized environments.
• Technical skills in APIs, SQL, integrations, and enterprise identity management.
• Knowledge of FLSA, California labor laws, healthcare staffing regulations, and union contract administration.
• Strong troubleshooting, analytical, and organizational skills.

Preferred Qualifications

• Experience with county or public healthcare systems.
• UKG certifications.
• Project management experience.
• Familiarity with UKG modules like People Assist, Bryte AI, Data Hub, and Analytics.
• Support for enterprise application initiatives and workforce optimization projects.

Desired Skills and Experience

• UKG Workforce Management, UKG WFM Administration, Healthcare Scheduling Systems, Workforce Scheduling, Advanced Scheduling, Clinical Extensions, Mobile Workforce Management, Pay Rule Configuration, Work Rule Configuration, Staffing Models, Workflow Automation, Union Contract Administration, Labor Compliance, FLSA, California Labor Law, Healthcare Staffing Regulations, HRIS Integration, Payroll Integration, ERP Integration, Clinical Systems Integration, APIs, SQL, Enterprise Identity Management, Interface Troubleshooting, Data Integrity, Workforce Analytics, Reporting and Dashboards, Labor Cost Analysis, Staffing Analytics, Productivity Analysis, AI and Automation, UKG People Assist, UKG Bryte AI, UKG Data Hub, UKG Analytics, Document Workflows, Records Retention, Data Privacy, Technical Support, Incident Resolution, Vendor Management, Process Improvement, Systems Documentation, Training Materials, Project Management, Workforce Optimization, Enterprise Applications, Public Healthcare Systems