UiPath Business Analyst - Healthcare (Epic)

Responsibilities

• Lead discovery sessions with clinical and revenue cycle teams to document Epic workflows and identify high-value automation opportunities.
• Build ROI-driven business cases and assess feasibility considering system dependencies and Epic upgrades.
• Gather and document detailed business/functional requirements for UiPath automation.
• Create PDDs, BRDs, AS-IS/TO-BE process maps, define acceptance criteria, test scenarios, and maintain traceability across the lifecycle.
• Translate provider workflows (registration, scheduling, clinical documentation, HIM, billing, discharge) into automation-ready specifications.
• Recommend Epic-native APIs/FHIR vs UiPath UI automation.
• Understand end-to-end revenue cycle operations.
• Ensure automation aligns with HIPAA, HITECH, PHI handling, audit logging, and role-based security controls.
• Assess regulatory risk prior to go-live.
• Design test plans, coordinate UAT, track defects, support go-live and hyper-care, and develop operational runbooks.
• Act as liaison between clinicians and developers.
• Present ROI to leadership, facilitate workshops, and provide clear risk/status communication.
• Standardize documentation templates, validate ROI post-implementation, stay current on Epic & UiPath updates, and mentor junior BAs.

Requirements

• Hands-on experience with Epic EHR workflows (clinical documentation, scheduling/registration, HIM, revenue cycle, pharmacy, or related modules).
• Strong knowledge of healthcare provider operations (patient access, revenue cycle, clinical workflows).
• Experience authoring PDDs, BRDs, use cases, AS-IS / TO-BE process maps.
• Familiarity with UiPath RPA concepts (Orchestrator, attended vs. unattended bots).
• Experience conducting process discovery workshops.
• Strong understanding of HIPAA, HITECH, PHI handling requirements.
• Experience supporting UAT, test planning, and go-live validation.

Key Responsibilities (Concise Version)

• Process Discovery & Automation Assessment: Lead discovery sessions with clinical and revenue cycle teams to document Epic workflows and identify high-value automation opportunities. Build ROI-driven business cases and assess feasibility considering system dependencies and Epic upgrades.
• Requirements & Documentation: Gather and document detailed business/functional requirements for UiPath automation. Create PDDs, BRDs, AS-IS/TO-BE process maps, define acceptance criteria, test scenarios, and maintain traceability across the lifecycle.
• Epic & Healthcare Expertise: Translate provider workflows (registration, scheduling, clinical documentation, HIM, billing, discharge) into automation-ready specifications. Recommend Epic-native APIs/FHIR vs UiPath UI automation. Understand end-to-end revenue cycle operations.
• Compliance & Risk Management: Ensure automation aligns with HIPAA, HITECH, PHI handling, audit logging, and role-based security controls. Assess regulatory risk prior to go-live.
• Testing & Deployment Support: Design test plans, coordinate UAT, track defects, support go-live and hyper-care, and develop operational runbooks.
• Stakeholder Leadership: Act as liaison between clinicians and developers. Present ROI to leadership, facilitate workshops, and provide clear risk/status communication.
• CoE Contribution: Standardize documentation templates, validate ROI post-implementation, stay current on Epic & UiPath updates, and mentor junior BAs.

What the Hiring Manager is Looking For

• A healthcare-domain Business Analyst with strong Epic experience and automation exposure - not a generic IT BA or pure RPA developer.
• Ideal Candidate Has hands-on Epic workflow experience.
• Understands hospital and revenue cycle operations deeply.
• Can independently identify automation opportunities and quantify ROI.
• Communicates effectively with both clinicians and technical teams.
• Understands compliance risks in healthcare environments.
• Can operate strategically within a mature Automation CoE.

Top 5 Skills (Ideal Experience)

• Epic EHR Expertise - 3+ years hands-on workflow experience.
• Healthcare Provider Operations - 4+ years hospital/health system experience.
• Business Analysis & Documentation - 6+ years BA experience.
• UiPath / RPA Knowledge - 3+ years supporting automation initiatives.
• Healthcare Compliance Knowledge - 4+ years in regulated environment.