TxDMV - Human Resources Manager (Austin, TX)

This position is required to report to TxDMV Headquarters located in Austin, TX.

About the Role

Performs advanced managerial work overseeing all functions and the daily operations of the Human Resources (HR) division; performs oversight and managerial duties and will serve as back up to the HR Director. Work involves administering, monitoring, and evaluating the development and operation of HR management programs including employee relations, recruitment and selection, retention, compensation, classification, leave and benefits, Family and Medical Leave Act (FMLA) and American with Disabilities Act (ADA), wellness and overseeing special projects. Ensures compliance with all functions of HR. Supervises the work of others. Work under limited supervision, with considerable latitude in the use of initiative and independent judgment.

Responsibilities

• Manages the daily operations of Human Resources. Manages the workflow and daily activities of Human Resources professionals and completes performance evaluations.
• Counsels and advises managers and employees on federal and state laws, rules and issues related to human resources policies and procedures.
• Oversees agency compliance with HR policies and procedures, statutes and rules, and utilizes HR best practices to ensure consistency, fairness and uniformity agency wide.
• Manages and handles employee relations and complaints. Investigates complaints thoroughly, keeps appropriate management informed, and provides recommendations for resolutions. Assesses risk and keeps HR Director and legal apprised. Forwards complaints involving Ethics or other Civil Rights violations to the appropriate agency representative.
• Manages the reasonable accommodation process and implementation under the Americans with Disabilities Act (ADA). Oversees interactive process.
• Manages the Family Medical Leave Act (FMLA) process and implementation. Reviews FMLA documents and oversees eligibility criteria. Oversees tracking of employee FMLA leave. Coordinates with TxDMV Financial Services and the Employee Retirement System regarding employee insurance coverage. Oversees processing of collecting leave without pay insurance premiums when needed.
• Manages benefits activities including insurance, retirement, TexFlex, and Deferred Compensation. Ensures pay-impacting actions are addressed and corrected with Payroll. Oversees and ensures correct entry of new hire and employee status changes in Employees Retirement System (ERS) and Centralized Accounting and Payroll/Personnel System (CAPPS).
• Manages special leave administration of the Sick Leave Pool, Extended Sick Leave, Military Leave, and other special leaves. Ensures consistency in application of the special leave programs and appropriate coordination with the Financial Services Division on payroll-related actions.
• Manages recruitment and retention; oversees hiring packets along with Team Lead and ensures all documentation is included in the hiring packet. Assists in ensuring accuracy, including interview questions and responses, skills exercise results, and initial review of EEO information, veteran status, foster status, etc. Brings concerns or inconsistencies to the HR Director's attention.
• Oversees classification and compensation agency-wide to ensure fairness and consistency.
• Manages the TxDMV Worker's Compensation claims and ensures claims are reported to the State Office of Risk Management (SORM); monitors claims and reporting process.
• Oversees unemployment claims in a timely manner with the Texas Workforce Commission and attends hearings if necessary.
• Manages the agency's wellness program and reviews various wellness activities and campaigns. Ensures a wellness plan is implemented.
• Plans, develops, standardizes, implements, coordinates, monitors, and evaluates processes, procedures, and business practices for human resources functions to increase effectiveness and efficiency of all HR service delivery. Establishes goals and objectives for HR.
• Manages and works closely with Team Leads and provides input and makes recommendations to the HR Director on recruiting, retention, classification, compensation, training and development, and reporting. Monitors the effectiveness of human resources programs and best practices and makes recommendations for improvement.