TVC - VBOC Business Consultant (Program Specialist III)

About the role

The VBOC Business Consultant III provides journey-level business consulting, training, and technical assistance to veteran-owned and military-connected small businesses in support of the U.S. Small Business Administration (SBA) Veteran Business Outreach Center (VBOC) program.

Responsibilities

• Provides one-on-one business consulting to veteran and military-connected entrepreneurs on topics such as business planning, marketing, operations, and basic financial management.
• Affords clients with understanding business readiness, identifying challenges, and developing practical action plans.
• Reviews basic business financial information, including cash flow and profit-and-loss statements, and provides guidance consistent with program scope.
• Develops and delivers training workshops, seminars, and presentations for small business audiences.
• Participates in outreach activities to promote VBOC services to veterans, military spouses, and community partners.
• Documents client engagements, services provided, and outcomes in accordance with SBA grant and reporting requirements.
• Collects and organizes data for reports, performance tracking, and program evaluation.
• Collaborates with partner organizations, lenders, and resource providers.
• Assists with compliance activities and supports continuous improvement of service delivery.
• Attends and participates in local, state, and federal meetings and training sessions specific to the Veteran Entrepreneur Department.
• Develops and maintains the Veteran Entrepreneur database.
• Extensive travel (up to 50%) is required for job-related functions.
• Work hours other than 8-5 are required for work-related functions.

Requirements

• Four (4) years of related experience developing content and slide presentations, coordinating and delivering public speaking engagements to large audiences.
• Four (4) years of experience in business financials, marketing, or business ownership.
• Honorably discharged veteran or military spouse.

Qualifications

• Bachelor's degree from an accredited college or university with major coursework in business administration, management, entrepreneurship, finance, accounting, or a related field.
• Master's degree from an accredited college or university with major coursework in business administration, management, entrepreneurship, finance, accounting, or a related field.
• Previous business operations or sales consulting experience.
• Familiarity with SBA programs, SBDC/VBOC services, or publicly funded business assistance programs.
• Experience using client management or performance tracking systems.

Skills

• Ability to carefully listen to and demonstrate patience with veteran entrepreneurs.
• Excellent communication and presentation skills.
• Advanced computer skills, including conducting internet research, operating Word, Excel, PowerPoint, Access, and other PC-based programs.
• Knowledge of current business trends, including local, state, and federal programs, incentives, and partnerships.
• Customer Resource Management experience (Salesforce, Siebel/Oracle, MS Dynamics, etc.).
• Excellent project management skills, including managing multiple projects with critical time frames.
• Expertise in the Veterans Preference registration process at the state and federal levels.
• Ability to gather, assemble, correlate, and analyze business-related facts, and devise solutions to business problems.
• Ability to prepare concise reports, training curricula, and presentations.

Benefits

To learn more about TVC Employee Benefits, please click on this link.

Pay

Commensurate with experience.

Schedule

Night and weekend work hours are required beyond a standard 8-5 schedule to meet program, training, and client service needs.