Turndown Attendant

About the role

The Turndown Attendant is an integral part of the housekeeping team and is responsible for maintaining a comfortable environment in the guest rooms by cleaning and refreshing the room and preparing the room for the guest to sleep in.

Responsibilities

• Cleans guestrooms as assigned by management and in accordance with hotel standards.
• Inspects all rooms (vacant or occupied), checking the standard of cleanliness, missing guest amenities and/or supplies.
• Is given a set number of occupied rooms to clean during a shift.
• Removes used towels and replaces them with clean ones from the Linen Closet.
• Wipes down any wet services in the bathroom.
• Folds any clothing left in the room and places it in an appropriate spot.
• Removes Room Service trays, dishes, and carts to service landings.
• Closes drapes, reduces lighting, turn music on softly and prepares bed.
• Restocks used amenities such as shampoo, lotions, cotton balls, stationery, and pens.
• Prepares unoccupied rooms for turndown for arriving guests.
• Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately.
• Responsible for reporting to the manager the rooms, which do not require service, or which have Privacy signs in assigned area.
• To carry out any other cleaning duties as specified by your manager.

Requirements

• Minimum 1 + year previous experience required in related position; in a luxury hotel setting preferred.
• Knowledge and the ability to operate cleaning equipment.
• A high level of attention to detail.
• Ability to understand and working knowledge of English required.

Qualifications

• High school diploma or equivalent.
• Valid driver's license.
• Ability to lift up to 50 pounds.

Skills

• Attention to detail.
• Customer service skills.
• Physical stamina.

Benefits

A welcoming, energizing culture where you’re encouraged to bring your authentic self to work every day
Comprehensive learning and development programs designed to help you grow, refine your craft, and build your career
Inclusive, diverse employee events and celebrations throughout the year
Exclusive Four Seasons travel perks and employee discounts worldwide
Competitive compensation and benefits, including Medical, Dental, Vision, and Retirement plans effective as soon as 30 days
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
And so much more as part of the Four Seasons experience

Pay

Competitive compensation and benefits, including Medical, Dental, Vision, and Retirement plans effective as soon as 30 days

Schedule

Full Time: 12:30PM - 9:00pm
Flexibility to work early mornings, evenings, weekends and holidays.