Room Attendant

Duties & Responsibilities

• Pull all dirty linen from guestroom (including sheets, pillowcases, stained blankets, stained bedspreads, stained mattress pads) and send to laundry
• Empty all trash receptacles, clean container and install trash bag
• Dust all windowsills, clean glass and window tracks
• Check behind all furniture for trash and debris
• Check inside all furniture drawers for trash and debris
• Clean around each bed base
• Dust television (rotate side-to-side) and check to ensure remotes are working
• Clean all mirrors
• Wipe all pictures (glass and frames)
• Clean desk area if applicable and ensure proper placement of collateral
• Remove any marks from walls
• Clean telephone and tuck cords behind night-stand
• Check telephone to ensure it is working
• If applicable, clean radio and alarm clock and ensure the correct time and set to easy listening station (alarm off)
• Clean all lighting fixtures and adjust lamp shades (seams against the wall)
• Ensure all lights are working
• Clean entire vanity and surrounding walls
• If applicable, clean hair drier and ensure proper placement
• Clean ice bucket (remove liner and wipe away any moisture) and install clear bag
• Dust vanity light
• Clean closet area and ensure correct number of hangers
• Clean ironing board, empty water from iron, and wrap cord around base
• Clean and disinfect bathroom area
• Dry shower curtains. Replace if damaged or mildewed
• Report any mildew issues to HK supervisor
• Clean and dry tub surrounds
• Clean soap dish
• Vacuum carpeting and bathroom floor. Cut any snags
• Deodorize room
• Before exiting room, look to see if the room is fresh, clean and presents the best image for the hotel
• Any excessive trash, pets, damage, etc. should immediately be brought to the attention of the HK supervisor
• Notify HK supervisor of all lost and found items
• Bring all dirty rags to laundry
• Ensure spray bottles are labeled correctly (foam nozzle on disinfectant)
• Keep carts, supplies and vacuums neat and organized
• Keep HK closet neat and doors shut
• Complete work order requests for maintenance on a daily and timely basis

Other Responsibilities

• Aid as necessary with special projects and renovations
• Report any unsafe conditions to leadership
• Provide assistance to other employees and departments to contribute to the best overall performance of the department and hotel
• Provide training to new property level support as needed
• Other duties as assigned