Turndown Attendant

About the role

Pier Sixty-Six Resort invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team. We currently have an opportunity for a Housekeeping Turn Down Attendant to join our Pier Sixty-Six Resort.

Responsibilities

• Perform nightly turndown service assignment following hotel standards
• Prepare Housekeeping Carts with all necessary supplies to complete tasks
• Inspect cleaning equipment and report deficiencies
• Ensure all doors and windows are securely locked
• Report all engineering related deficiencies
• Remove trash & place in designated area
• Dust all surfaces including furniture, fixtures, and electronics
• Wipe and sanitize high-touch areas
• Replace all bed linens & terry when necessary
• Prepare the bed according to the hotel standards
• Replace bathroom toiletries & amenities
• Wipe all mirrors and glass surfaces
• Vacuum carpets or rugs, sweep and mop hard floors
• Fold & organize guest belongings
• Check and replenish guestroom amenities
• Remove in room dining items and place in designated area
• Ensure the in-room safe is functioning and properly secured
• Arrange furniture neatly
• Adjust the room temperature to the appropriate level
• Do a final walk-through to ensure everything is clean and in place
• Check that all lights and appliances are working
• Close and secure the door properly
• Ability to move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and over 25 pounds with assistance
• Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces
• Performs other reasonable job duties as requested by Supervisors

Qualifications

• High school diploma or equivalent; additional hospitality management or related field education is a plus
• Proven experience in a similar role, preferably in a hotel or hospitality environment
• Proficiency in Alice software is preferred
• Knowledge of proper cleaning techniques and chemical handling, as well as requirements and use of equipment is preferred
• Excellent customer service and communication skills
• Ability to work independently with minimal supervision and prioritize tasks effectively or as a part of a team
• Fluency in English both verbal and non-verbal
• Provide legible communication
• Physical mobility and stamina to perform tasks such as lifting, bending, and standing for extended periods
• Attention to detail and accuracy in all tasks

Benefits

• Group medical, dental, vision, life, and disability benefits
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at Coral Tree Hospitality managed properties