Room Attendant

About the Role

You are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

Responsibilities

• May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware etc.
• Notify supervisor/coordinators when service is complete by punching rooms in phone system. This so rooms may be sold or occupied.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Follow all of GDM and Forbes standards to each room every single day/night

Qualifications

• High School graduate or equivalent is preferred.
• Previous experience of one year is preferred.
• Understand and comply with all company and departmental rules and regulations, policies and procedures.
• Skill in establishing and maintaining effective working relationships with staff and guests.
• Able to communicate both written and verbally.
• Reading and counting is essential.
• Requires basic knowledge of housekeeping
• Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome, in a hot and challenging work environment.
• Must be able to lift minimum of 50 pounds
• Must have ability to work with others to create attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision.
• Must have ability to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods. This is to provide a safe working environment according to OSHA regulations that would protect both the employee and coworkers.

Physical Demands

• Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Length of time of these tasks may vary from day to day and task to task.
• Must be able to exert well-paced ability to multi-task in a calm manner on a timely basis.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill daily tasks.
• Must be able to lift a maximum of 50 lbs. throughout the day.
• Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through.
• Ability to work without direct supervision.
• Ability to work well as part of a team.
• Set up and organize workstation with designated supplies and equipment.
• Replenish supplies and equipment as needed during the shift.
• Report any faulty equipment, linen shortages, maintenance needs, safety hazards and other problems immediately to your supervisor.
• Restock work areas for the next shift as assigned.
• Successfully complete the training /certification process for this position.

Pay

Rate of Pay: $22.28/hour USD

Benefits

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit
• Complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience