Tunnel Operator

About the role

At El Car Wash, the tunnel is where the magic happens — and you're the one making it run smooth, fast, and safe. As a Tunnel Operator, you control the wash line flow, guide every vehicle in perfectly, and bring the energy that makes our experience unforgettable. El Car Wash is fast‑growing, high‑energy, and customer‑obsessed — your focus, speed, and safety instincts make a real difference every shift.

Responsibilities

• Command the tunnel – Take charge of wash line flow — safely and efficiently guiding vehicles in with precision and confidence every time.
• Set the energy – Welcome every customer with high energy, clear instructions, and a signature EL smile. Your presence sets the tone for the whole visit.
• Catch it early – Perform quick but critical checks — windows up, sunroofs closed, truck beds clear. You catch the small things that prevent big problems.
• Make judgment calls fast – In a fast‑moving environment, you think on your feet and act decisively to keep the tunnel safe and moving.
• Operate and monitor – Run tunnel systems and controls to keep everything moving at peak performance and safety.
• Stay proactive – Identify hazards before they impact anyone and keep the tunnel area clean and organized throughout your shift.
• Win with the team – Work closely with teammates and leadership to maintain a smooth, high‑speed operation — you're a key part of the machine.

Qualifications

• Reliable attendance — this role cannot go unstaffed; you show up, every time
• Ability to stay intensely focused in a loud, fast‑moving environment for a full shift
• Strong situational awareness — you catch issues before they escalate
• Comfortable giving clear, quick verbal instructions to customers under pressure
• Able to lift 40+ lbs; stays physically active throughout the shift
• Comfortable working in wet, humid, outdoor conditions in all weather
• Flexible availability including weekends and holidays
• Open to constructive feedback — you receive it well and adjust
• Automotive, manufacturing, or equipment operation experience is a plus

Skills (Ecw Competencies)

• Safety & Compliance — Follows safety procedures, uses equipment correctly, and speaks up about hazards.
• Customer‑Centric Approach — Demonstrates positive customer interactions, listens actively, and follows service standards to create a great customer experience.
• Problem‑Solving — Addresses routine challenges, makes sound day‑to‑day decisions, and asks for help when needed.
• Drives Results — Completes tasks reliably, stays focused on priorities, and takes responsibility for individual performance — tasks are done fully and correctly.
• Team Collaboration — Works well with teammates, communicates openly, and contributes to a supportive team environment.
• Job Knowledge & Technical Proficiency — Understands job responsibilities, products, and tools needed to perform work accurately.

Benefits

• Full