Tubing Park Hill Attendant

About the role

The Tubing Park Hill Attendant supports safe and efficient outdoor operations by assisting with guest flow, lane operations, tube movement, setup, breakdown, and general Hill upkeep. Reporting to the Tubing Park Manager and taking day-to-day direction from the designated Top or Bottom Hill Lead, Attendants rotate between Hill positions and areas as assigned. Success means following direction, maintaining safe operating areas, and helping guests move through the Tubing Park efficiently. Come work and play at Seattle’s home mountain, The Summit at Snoqualmie. Located an hour from Seattle, at the junction where the Pacific Crest Trail crosses Interstate 90. With summer activities ramping up with spectacular Mountain Biking trails and Scenic Lift Rides, there is a lot to do all year long.

Responsibilities

• Watch for lost and found items and help guests retrieve lost or dropped belongings.
• Assist with daily setup and breakdown as directed by the assigned Hill Lead.
• Maintain work area by adjusting signs and barriers.
• Dispatch and return tubes; tubes should be stacked and organized neatly.
• Collect garbage and debris in work areas.
• Monitor guests for safety and appropriate tickets.
• Snow removal with various hand tools.
• Greet or acknowledge guests in your area in a friendly manner.
• Answer guest questions and provide information on procedures or policies.
• Follow direction from the designated Top or Bottom Hill Lead.
• Rotate between Hill positions and areas as assigned.
• Communicate operational needs or concerns to the assigned Hill Lead.
• Assist customers by providing information and resolving their complaints.

Qualifications

• Required: Excellent communication and customer service skills.
• Required: Must be at least 16 years of age.
• Preferred: Customer service experience.
• Preferred: Fluency in a language other than English.

Pay

The wage range for this position is $21.50‑$23.55 per hour.

Benefits

• This is a non‑benefited role.
• All individuals may contribute to the 401(k); discretionary match available after 1,000 hours worked in a calendar year (2‑year vesting cliff).
• Sick time accrues at 1 hour per 40 hours worked, up to a maximum of 64 hours per year.
• Ally Heath benefit provides fast and easy access to telemedicine and mental health appointments, covers all family members, with no copays or deductibles; cost is $4 deduction each week.