Tubing Hill Crew Member - Winter Season

At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.

Responsibilities

• Guest Service
  • Deliver friendly, professional, and engaging customer service to every guest.
  • Welcome guests, answer questions, provide directions, and clearly explain tubing procedures and safety requirements.
  • Maintain a positive attitude while creating a fun and memorable guest experience.
  • Communicate effectively with guests of all ages and backgrounds.
• Tubing Hill Operations
  • Safely operate all assigned positions within the Tubing Hill.
  • Rotate between operational positions throughout the day as assigned.
  • Perform opening, operating, and closing procedures following department standards.
  • Assist with daily inspections of the tubing hill, conveyor lift, lanes, fencing, signage, and guest areas.
  • Monitor guest flow and maintain efficient loading and unloading procedures.
• Safety
  • Promote a culture where guest and employee safety is the highest priority.
  • Follow all Winter Park Resort policies and Tubing Hill operating procedures.
  • Operate the conveyor lift in accordance with established safety guidelines.
  • Maintain proper spacing between guests and tubes.
  • Continuously monitor the runout and deceleration areas to ensure safe stopping distances.
  • Recognize and address unsafe conditions and immediately report hazards to supervisors.
  • Respond appropriately to incidents and emergencies while completing required documentation.
  • Request medical assistance when necessary.
• Snow and Facility Maintenance
  • Maintain safe snow conditions throughout the operating day using hand tools and equipment.
  • Keep guest walkways, loading areas, and workspaces clean and free of hazards.
  • Assist with moving tubes, equipment, fencing, signage, and other operational materials.
  • Support general maintenance and appearance of the Tubing Hill.
• Teamwork
  • Work collaboratively with fellow crew members and supervisors.
  • Communicate clearly using radios and department procedures.
  • Assist coworkers during busy periods to maintain efficient operations.
  • Demonstrate flexibility by learning multiple positions and adapting to changing operational needs.
  • Perform other duties as assigned.

Requirements

• Must be at least 16 years of age.
• High School Diploma or GED preferred (or currently working toward completion).
• Enjoy working outdoors in all winter weather conditions.
• Strong communication and customer service skills.
• Ability to work effectively as part of a team.
• Dependable with a positive attitude and strong work ethic.
• Willingness to work weekends, holidays, evenings, and peak business periods.
• Ability to follow safety procedures and directions from supervisors.

Preferred Qualifications

• Previous customer service, recreation, ski resort, amusement park, or outdoor work experience.
• CPR and First Aid certification (or willingness to obtain certification).
• Experience working in fast-paced environments.

Physical Requirements

• Frequently lift, carry, push, and pull up to 50 pounds.
• Walk and work on snow, ice, and uneven terrain throughout the day.
• Stand for extended periods.
• Bend, squat, kneel, twist, and reach frequently.
• Work comfortably in cold temperatures, snow, wind, rain, sun, and changing mountain weather conditions.
• Communicate clearly with guests and coworkers in a busy outdoor environment.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Working Conditions

• Primarily outdoor work in varying mountain weather conditions.
• Exposure to snow, ice, cold temperatures, wind, sun, and high altitude.
• Frequent use of radios and operation around conveyor lift equipment.
• Moderate to loud noise levels due to lift machinery and guest activity.
• Weekend, holiday, and evening work is required during the operating season.

Benefits

• Free season pass to Winter Park and all Alterra Resorts.
• Discounted friends & family tickets.
• Medical, dental, vision, life, and paid parental leave for eligible employees.
• 401(k) plan with 100% company match - up to 4%.
• Mental health resources for all employees.
• Food & beverage and retail discounts.
• Onsite employee childcare based on availability.
• Discounted equipment rentals, pro-deals, and more.

Pay

Hourly pay: $18