TTI Bilingual Customer Service Job Fair - Thursday, September 24th

TTI Power Equipment will be hosting an onsite job fair on Thursday, September 24th from 10 am – 2 pm at 100 Innovation Way, Anderson, SC 29621. Applicants are encouraged to submit their applications prior to the event to expedite the interview and offer process.

Responsibilities

• Respond accurately to consumer, service center, and distributor calls regarding the company's policies and procedures.
• Verify and authorize warranty coverage for all callers.
• Provide helpful direction to callers dealing with warranty and non‑warranty service.
• Resolve issues for ASC or consumers while maintaining a flexible approach to enforcing policy.
• Provide callers with locations to purchase parts and receive repair service.
• Work with internal customers on warranty claims, stock issues, and lost or damaged freight.
• Enter orders, provide pricing, stock availability, and order status to all customers.
• Other duties as assigned.

Requirements

• High school education or equivalent.
• Minimum one year of TTI customer service, call‑center, or closely related experience with inbound call handling.
• Strong written and verbal communication skills.
• Ability to communicate clearly with callers using a professional voice.
• Ability to handle irate callers and high‑stress situations professionally.
• Excellent phone etiquette.
• Ability to satisfy consumers and end users with minimal management intervention.
• Proficiency with Microsoft Word and Excel; Access is a plus.
• Weekend work required.

Benefits

• Competitive wages.
• Tuition assistance.
• 401(k) retirement plan.
• Medical, dental, and vision coverage.
• Vacation time.
• Paid holidays.

Pay

Starting at $17.11 per hour.

Schedule

1st Shift: Monday – Friday, 9:00 am – 6:00 pm. Weekend work required.