Trust Officer

Position Summary

The Personal Trust and Wealth Management Trust Officer provides complete administration of assigned customer accounts, including trusts, estates, agencies and conservatorships. This experienced professional acts as the primary contact for their accounts and manages them according to government standards.

About the Role

This role requires a bachelor’s degree in Business Administration, Accounting, Finance or a comparable field, with personal trust experience preferred. A law degree, CPA designation, or advanced attendance at professional trust school is desired. Minimum 3-5 years of trust administrative and/or banking experience is preferred, along with a well-developed knowledge in Estate Planning, Personal Trust Administration, Tax (fiduciary, estate and individual), Wealth Management, and Business Development.

Essential Functions

• Provide complete administration of assigned customer accounts, including trusts, estates, individual retirement accounts, and agency accounts.
• Act as a primary contact person for assigned customer accounts and manage them according to governing standards and with regard for the specific needs of the principals, beneficiaries and remaindermen.
• Consult with clients and representing attorneys concerning the preliminary draft, and final details of client-specific provisions within their Estate Plans.
• Create account folders, administer accounts as they are opened and closed, and establish account reference files.
• Interact with various businesses and agencies when filing necessary Medicare/insurance claims, nursing home insurance claims, bills or subscriptions.
• Monitor daily operations of trust accounts with the investment officer. Ensure proper asset allocation, respond to customers’ tax and investment questions, and handle excess monies and overdrafts through timely buys and sells as necessary.
• Prepare or assemble necessary income projections, death valuation, and other material required for client and committee meetings.
• Aid with the department’s tax reporting process, which includes informational tax reporting and fiduciary, individual, estate and gift tax return preparation and compliance.
• Aid Trust Services Advisors (Business Development Officers) with marketing trust services to prospects and professionals. This includes complete review of estate plans.
• Ensure direct reports are trained and comply with bank policy, laws and regulations applicable to their roles. Monitor their adherence to internal controls and take action to address employee performance issues.
• Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training.
• Follow internal processes and controls as required. Report all compliance issues, violations of law or regulations in accordance with the steps defined in Bank policies.

Qualifications

• Bachelor’s degree in Business Administration, Accounting, Finance or comparable Personal Trust experience preferred.
• Law degree, CPA designation or advanced attendance at professional trust school desired.
• Minimum 3-5 years trust administrative and/or banking experience preferred.
• Well-developed knowledge in Estate Planning, Personal Trust Administration, Tax (fiduciary, estate and individual), Wealth Management and Business Development is preferred.
• Proficient in Microsoft Word, Excel and in working with other financial software.
• Valid Nebraska Driver’s License.

Talents

• Strong decision-making skills.
• Independent with good judgment.
• Effective communicator - written and verbal.
• Self-directed and takes initiative.
• Highly analytical and problem solver.
• Customer focused and positive.