Trust Officer

About the Role

Responsible for the day-to-day management and administration of a wide variety of Wealth Management trust accounts, ensuring compliance with applicable laws, regulations, policies, and procedures.

Responsibilities

• Respond promptly to client distribution requests and make cash and asset distributions as required.
• Understand the needs of and duties to the principals, income beneficiaries, and remaindermen.
• Show a high level of professionalism toward trust beneficiaries, financial advisors, and other service professionals.
• Monitor the completion of trust tax returns.
• Comply with Trust Administration checklists related to closing accounts and account reviews.
• Complete annual account reviews as required by the South Dakota Division of Banking.
• Prepare appropriate presentations for Trust Committee review.
• Administer a complex book of personal trust accounts, which may include supporting the administration of pooled trusts.
• Update client interactions in CRM database.
• Swiftly refer problems or issues to the appropriate person(s) when necessary.

Skills

• Communication Skills: Excellent verbal, written, and interpersonal communication skills. Able to communicate effectively with beneficiaries, financial advisors, and other third-party professionals. Aware of and follows company policies for electronic communications and internet use.
• Computer/Technical Skills: Strong analytical skills with a high level of accuracy and attention to detail. Proficient using Microsoft Office Suite of applications. Able to understand and follow company policies regarding information security, including password, multi-factor authentication, and remote access use.
• Organization: Very responsive to external partner communication. Timely completion of distribution requests.
• Judgment: Ability to prioritize a high number of daily tasks. Exhibit sound judgment and the ability to make reasonable decisions in the absence of direction.

Qualifications

• 2+ years of financial services or legal experience.
• Undergraduate degree or equivalent experience.
• JD, CTFA, or CFP certification a plus.