Trust Administrative Review Officer

About the role

The Trust Administrative Review Officer serves as a dedicated fiduciary oversight resource responsible for promoting consistency, quality, and risk management across the Trust Administration organization. This role centralizes the Administrative Account Review process to enhance the quality and consistency of fiduciary administration, ensure adherence to governing documents, applicable laws, regulations, and internal policies, and support the identification and timely resolution of administrative risk. The position exercises delegated fiduciary authority to complete and approve Administrative Account Reviews, identify exceptions, and provide recommendations to Trust Officers. This role partners closely with Trust Officers and internal business partners to ensure administrative excellence while allowing client-facing Trust Officers to focus on advisor relationships, client service, fiduciary decision-making, and business development.

Responsibilities

• Completes Initial and Annual Administrative Account Reviews in accordance with Raymond James Trust Administrative Account Review Policy and Procedure and other applicable internal policies.
• Exercises delegated fiduciary authority to review and approve Administrative Account Reviews within established authority levels.
• Evaluates trust accounts for compliance with governing documents, fiduciary standards, applicable statutes, regulations, and internal policies and procedures.
• Identifies administrative exceptions, operational risks, documentation deficiencies, and policy exceptions, recommending appropriate corrective action to assigned Trust Officers.
• Documents review findings thoroughly, accurately, and consistently within designated trust administration systems.
• Partners with Trust Officers to resolve review findings and ensure timely completion of corrective actions.
• Provides recommendations regarding fiduciary administration, account documentation, account maintenance, and policy compliance.
• Reviews trust account activity to ensure required administrative actions have been completed and documented appropriately.
• Serves as a subject matter resource regarding Administrative Account Review requirements, policy interpretation, and review methodology.
• Promotes consistency by identifying trends, recurring issues, and opportunities for process improvement.
• Maintains current knowledge of fiduciary laws, trust administration practices, regulatory expectations, and Raymond James Trust policies and procedures.
• Assists with preparation of discretionary distribution request documentation on behalf of Trust Officers, as workload permits.
• Develops strong working relationships with Trust Officers, Risk, Compliance, Legal, Tax, Operations, and other internal partners.
• May mentor less experienced associates regarding Administrative Account Review standards and best practices.
• Reviews progress of assignments with executive leadership and management.
• Performs other duties and responsibilities as assigned.

Requirements

• Knowledge of fiduciary administration principles, trust laws, fiduciary risk management, trust accounting systems, fiduciary governance, estate planning fundamentals, finance and accounting, and internal policies and procedures.
• Skill in performing detailed fiduciary administrative reviews, applying policy consistently, identifying operational and fiduciary risk, analytical problem solving, written documentation, prioritization, collaboration, and trust accounting systems.
• Ability to interpret governing documents, exercise sound judgment, identify administrative risk, communicate effectively, manage competing priorities, maintain exceptional attention to detail, and work independently.
• Understanding of Trust Code of Florida or other applicable states.
• Knowledge of finance and accounting, basic concepts of income tax planning and preparation, fiduciary laws and principles sufficient to administer personal trusts, fundamental investment concepts, and principles of banking and finance and securities industry operations.
• Skill in personal trust administration, strong interpersonal and leadership skills, cultivating and maintaining effective working relationships, public presentation, and outstanding oral and written communication.
• Demonstrated uncompromising adherence to ethical principles.
• Proficiency in operating standard office equipment and learning software applications, including computer-based trust accounting systems and estate planning software programs.

Qualifications

• Bachelor’s degree in Accounting, Business Administration, or Finance.
• 3 to 6 years of general experience in a related field.

Skills

• Ability to function in a professional office environment.
• Efficiency and flexibility in performing detailed transactional tasks with frequently changing priorities and deadlines in a fast-paced work environment.
• Provide efficient service to internal and external clients.
• Identify training needs and coach/mentor junior staff.
• Partner with other functional areas to accomplish objectives.
• Facilitate meetings, ensuring all viewpoints, ideas, and problems are addressed.
• Attention to detail while maintaining a big picture orientation.
• Gather information, identify linkages and trends, and apply findings to assignments.
• Interpret and apply policies and identify and recommend changes as appropriate.
• Work independently, make non-routine decisions, and resolve complex problems.
• Communicate effectively, both orally and in writing, with all organizational levels.
• Establish and maintain effective working relationships at all levels of the organization, including negotiating resources.

Benefits

This position is eligible for a benefits package that may include:

• Medical, dental, and vision insurance.
• Life insurance, critical illness insurance, and accident insurance.
• Disability benefits.
• Retirement savings.
• Paid time off (including vacation, holidays, and sick leave).
• Parental leave.

Eligibility for benefits and specific offerings may vary based on position and employment status. For more details, visit Myrjbenefits.com.

Pay

The total compensation for this position includes base salary or wages and may include additional components such as cash or equity-based compensation, discretionary bonuses, or commissions.

Schedule

• Workstyle: Hybrid
• Travel: Less than 25%