Jobs · OTHR · Ohio

Truck Services Manager

TravelCenters of America · Jeffersonville, OH · 1 mo ago
OTHR$75k–$80k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes intro paragraphs about company, job summary, responsibilities (In this role, you can expect to: ...), What we'd like to see (requirements/qualifications), With us, you’ll enjoy (benefits), Pay Range, maybe Schedule? Not explicit schedule but mentions flexible hours including nights, weekends and some holidays. That could be schedule. We'll include Schedule section if present. Also include maybe Skills? Not separate. We must not repeat job title. No Job ID. Remove boilerplate: EEO, disclaimer, navigation, etc. Also remove application instructions (like email for accommodation). Also remove typical physical demands? Might be considered substantive? It's about work environment; could be included maybe under Work Environment? But not requested heading. We could include under a section like Work Environment if present. But instructions: only include sections when posting has real specific content for it. We have content about flexible hours (schedule), pay range, benefits, responsibilities, qualifications. Also we have "What we’d like to see:" which includes education, experience, skills. That's qualifications/requirements. We'll make a Requirements section. We'll also include About the role maybe from job summary? The intro about company could be About the role? Actually "Job Summary" is present. We'll make a section About the role (or Job Summary). Use

for section headings. We need to use
  • for any list of duties/requirements/benefits. So for responsibilities list (the bullet points after "In this role, you can expect to:"), we need to make
    • . For qualifications list (What we’d like to see:), also list. For benefits list (With us, you’ll enjoy:), also list. Pay range: we can put in a

      under Pay heading. Schedule: we have flexible hours including nights, weekends and some holidays. That's schedule info. We'll make Schedule section with

      . We must not include filler like "commensurate with experience". Not present. We must not include boilerplate like EEO, disclaimer, etc. So we will omit those paragraphs. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep the details exactly as given, but we can rephrase? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Means we should not omit details, but we can reformat. Likely we should keep the same wording but maybe adjust to fit HTML. We'll keep the sentences. We need to ensure we don't include duplicated lines. We'll check. Let's extract sections: Intro: "There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future." That could be About the role or Company overview. We'll put under About the role. Job Summary: "Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. The Truck Service General Manager is an inspirational leader who oversees the Truck Service Profit Center which includes leading a team of technicians, overseeing marketing and operations functions, and ensuring excellent customer service. This individual coaches their team in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers in a professional and accommodating manner. The General Manager ensures we are returning every traveler to the road better than they came!" We could merge with About the role or separate. But we already have About the role; maybe we keep Job Summary as part of About the role. But we could also have a separate section "Job Summary". However instruction: Prefer a few substantive sections over many thin ones. So we can combine intro and job summary into About the role. Responsibilities: The list after "In this role, you can expect to:" includes multiple items each starting with a verb. We'll make

      • each. Let's list them exactly: - Be a servant leader and inspire your team to meet and exceed company performance standards and improve the Truck Service department (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.) - Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage team members according to company policy - Recruit, hire, train and retain highly motivated employees according to company guidelines and create a culture where employees feel respected and recognized for their achievements - Coach your team in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers in a professional and accommodating manner - Conduct visual inspections to ensure that all products and services are available - Be responsible for achieving financial objectives of the business through effective management of people, product, service and facility processes, including a focus on the revenue and profit components - Lead all aspects of payroll, accounting, inventory and personnel documentation procedures to ensure accuracy and timeliness in reporting and compliance with state and federal laws - Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships Note: The last sentence has two sentences; we keep as is. Requirements/Qualifications: "What we’d like to see:" list: - A leader who sets the example when working alongside team members - High School Diploma (or GED) required; Associate’s or bachelor’s degree preferred - 5+ years of supervisory experience in the following areas preferred: convenience store, truck service, travel center, or other related business activity - Proficient planning and analytical skills (i.e. understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.) – able to achieve positive financial results - Exhibit excellent verbal and written communication skills - Ability to effectively present business actions plans and operational reports to management - Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions - A valid driver's license required Note: The flexible hours item could also go to Schedule but it's also a requirement. We'll keep it under Requirements. Benefits: "With us, you’ll enjoy:" list: - Competitive salary and annual bonus opportunity - Medical, dental, vision and life insurance - 401(k) with a company match - Paid vacation and holidays - Tuition reimbursement - On-site meal discounts - A wide variety of discounts on technology, travel, food and fuel - Opportunity for growth and advancement with company paid training - Relocation Assistance (relocation not required) - Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centers Note: The last sentence is not a benefit but a note; we could keep as a

        after list. Pay Range: "Pay Range $75,000.00 - 80,000.00 annually A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed." We'll put under Pay heading. Schedule: The flexible hours item already captured; but we could also have a Schedule section referencing flexible hours including nights, weekends and some holidays. However we already have that in Requirements. To avoid duplication, we could keep it only under Requirements and not create Schedule section. But the instruction: include a section ONLY when posting has real specific content for it. The posting does mention flexible hours; we already used it. If we don't make a Schedule section, that's fine. We'll not create Schedule. We must not include boilerplate: EEO, disclaimer, typical physical demands, work environment, etc. So we will omit those paragraphs. Now produce HTML fragment:

        About the role

        There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.

        Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. The Truck Service General Manager is an inspirational leader who oversees the Truck Service Profit Center which includes leading a team of technicians, overseeing marketing and operations functions, and ensuring excellent customer service. This individual coaches their team in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers in a professional and accommodating manner. The General Manager ensures we are returning every traveler to the road better than they came!

        Responsibilities

        • Be a servant leader and inspire your team to meet and exceed company performance standards and improve the Truck Service department (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.)
        • Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage team members according to company policy
        • Recruit, hire, train and retain highly motivated employees according to company guidelines and create a culture where employees feel respected and recognized for their achievements
        • Coach your team in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers in a professional and accommodating manner
        • Conduct visual inspections to ensure that all products and services are available
        • Be responsible for achieving financial objectives of the business through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
        • Lead all aspects of payroll, accounting, inventory and personnel documentation procedures to ensure accuracy and timeliness in reporting and compliance with state and federal laws
        • Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships

        Requirements

        • A leader who sets the example when working alongside team members
        • High School Diploma (or GED) required; Associate’s or bachelor’s degree preferred
        • 5+ years of supervisory experience in the following areas preferred: convenience store, truck service, travel center, or other related business activity
        • Proficient planning and analytical skills (i.e. understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.) – able to achieve positive financial results
        • Exhibit excellent verbal and written communication skills
        • Ability to effectively present business actions plans and operational reports to management
        • Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
        • A valid driver's license required

        Benefits

        • Competitive salary and annual bonus opportunity
        • Medical, dental, vision and life insurance
        • 401(k) with a company match
        • Paid vacation and

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