Troubleshooter

About the role

Maintain 24-hour, seven-day-a-week electric service and safety to all WE customers and employees by responding to emergency and routine situations affecting the transmission and distribution systems of overhead and underground service.

Responsibilities

• Perform emergency and routine switching of both company and customer equipment, both overhead and underground, ranging from 120v to 345kv.
• Implement hold-off and hotline procedures to ensure safety in accordance with the Protective Card Procedures.
• Establish isolation zones for safety with System Dispatch Control and Distribution Dispatch for maintenance, construction, and emergency situations.
• Interpret operating instruction, switching diagrams, substation one-line diagrams, engineering orders, blueprints, and operating maps in both company and customer substations and associated field equipment.
• Perform phasing, testing, and protective grounding operations.
• Set regulation.
• Assess situations, isolate problem and determine appropriate resolutions, repair or temporary or permanent when possible or recommend crews and materials as needed.
• Assist police and fire departments by switching, isolating, and advising in emergency situations to ensure public safety.
• Determine cause of customer/system problems, repair, or recommend proper course of action needed to correct problem.
• Inspect system equipment, diagnose problems, fault locate, repair or replace malfunctioning or worn equipment, perform preventive maintenance.
• Install equipment to new constructions, energize and test circuits (i.e., metering equipment, voltage regulators, lights, etc.).
• Maintain street lights, proper equipment and supplies for vehicles.
• Assist with disconnections and reconnections, collections, meter installation and load management equipment removal.
• Respond to engineering requests.
• Attend safety and training classes to ensure safe and reliable operations.
• Assist other groups/business units as needed on special assignments or situations.
• Responsible for accurate interpretation of data.
• Manage stray voltage issues, perform light forestry work, ensure contractor compliance.
• Solve radio and television interference problems, perform meter and service work.
• In summer, 30% of time spent on locate activity.
• Meter reading part of responsibilities.

Requirements

The applicant must have completed a Federal or State formal training for a Journeyman Lineman with approve supporting documentation or have had experience as a qualified (max)