Trilogy Flex Force Scheduler

About the role

The Trilogy Flex Force Coordinator will assist with and support all aspects of the Flex Force delivery strategy, supporting a team of full-time clinical professionals and coordinating ongoing activities including onboarding, scheduling, and payroll. The ideal candidate will support a combined local and remote team for clinical positions throughout the organization.

Responsibilities

• Executes the Trilogy Way Onboarding process, ensuring a seamless, organized, and welcoming new hire experience.
• Coordinates orientation schedules, assignments, system access, and required onboarding materials.
• Provides hands-on support to employees using onboarding and scheduling tools (e.g., SmartLinx Go).
• Serves as a frontline resource for employee questions, ensuring timely and accurate resolution.
• Collaborates with the Trilogy Flex Force Manager to support employee engagement initiatives, including recognition programs, events, and surveys.
• Administers workforce scheduling activities, including shift assignments, accommodations, PTO requests, holiday rotations, shift trades, schedule monitoring, and communication of schedule changes.
• Administers time and attendance and payroll processes, including attendance tracking, review of punches and time records, payroll reconciliation, labor allocation verification, reporting, and resolution or escalation of discrepancies as appropriate.
• Maintains accurate and compliant employee records, including personnel and medical files, licensure and certification documentation, and vaccination and training records.
• Tracks and follows up on required training, continuing education, licenses, and certifications to ensure ongoing compliance and timely renewal.
• Generates and reviews workforce, payroll, and time and attendance reports, escalating concerns as needed.
• Maintains inventory of uniforms, onboarding materials, and operational supplies.
• Provides day-to-day administrative and operational support to Flex Force staff and leadership.

Qualifications

• 1-3 years of experience required.
• High school diploma or equivalent preferred.
• Must be able to lift at least 20lbs and maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

About Trilogy Health Services

Trilogy Health Services is a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. We’re committed to helping you reach your full potential and to diversity and inclusion in the workplace.

Note: This position is located in Louisville, KY, and may require a criminal record check as a condition of employment.