Triage Screening Specialist

About the role

The Wounded Warrior Project (WWP) Triage Screening Specialist plays a crucial role in ensuring that wounded warriors and their families have access to the mental health resources they need. This position involves serving as a subject-matter expert, conducting comprehensive screenings, and coordinating with external and internal resources to enhance the resiliency and psychological well-being of warriors.

Responsibilities

• Serve as subject-matter expert and resource in planning, coordination, and execution of mental health programs.
• Conduct comprehensive screenings and assessments of referred warriors or family support members' mental health.
• Ensure continuity of care for Alumni and Family Support Members through appropriate resource referrals.
• Maintain accurate and timely case documentation and data within WWP internal databases.
• Develop familiarity and understanding of external mental health partner services.
• Act as primary triage for mental health and wellness program referrals, coordinating with appropriate resources.
• Conduct routine warrior outreach and needs assessment using specific criteria.
• Provide mental health and wellness materials and conduct briefs for internal and external workshops.
• Leverage WWP information technology platforms to create and document referrals.
• Attend and participate in required training and meetings.

Qualifications

• Five years of experience providing mental and brain health programming or adult mental health focused case management.
• Two years of military/veteran experience.
• Bachelor’s degree in psychology, mental health counseling, human services, social work, rehabilitation counseling, or related mental health field.
• ASIST Certification within one year of hire.

Benefits

• Comprehensive benefits package including medical, prescription drug, dental, vision, life/AD&D, short-term and long-term disability, and an Employee Assistance Program.
• Competitive PTO package, sick leave, family care leave, paid holidays, birthday holiday, education assistance, team member wellness program, and bereavement leave.
• Annual performance incentive.

Pay and Schedule

• Estimated hiring range varies by location.
• Annual performance incentive may be available.