Triage RN

Position Overview

The Cardiology Phone Triage Nurse position at Capital Cardiology Associates supports patients in the Troy and Albany offices. This role provides exceptional care in a flexible environment with four 10-hour shifts, including hybrid or remote options after 90 days of training.

Responsibilities

• Perform phone triage for patients with cardiovascular symptoms, answering questions and providing clinical guidance.
• Evaluate patient symptoms, medical history, and concerns to determine the need for further intervention, appointments, or urgent care.
• Provide education to patients on cardiology conditions, medications, lifestyle modifications, and preventative care.
• Document patient interactions accurately and in a timely manner, ensuring compliance with clinical protocols.
• Collaborate with cardiologists and the healthcare team to ensure patients receive the best care possible.
• Provide emotional support to patients and their families, offering guidance and comfort when needed.
• Assist in coordinating follow-up care and appointments for patients as needed.

Requirements

• Current Registered Nurse license in NY
• Strong knowledge of cardiovascular conditions, treatments, and medications
• Excellent communication and interpersonal skills, with the ability to provide empathetic and clear guidance over the phone
• Ability to work independently and collaboratively in a hybrid environment
• Proficiency with electronic health records (EHR) and telehealth technologies
• Strong problem-solving skills and the ability to manage urgent situations calmly

What We Offer

• Paid Sick and Vacation Accruals
• Health, Dental, and FSA plans available
• Voluntary Supplemental Benefits options
• Generous 401k Contributions
• Tuition Reimbursement opportunities

Pay and Benefits

The pay range is set between $40.00-$42.00 per hour based on experience and qualifications. Health, dental, and FSA plans are available, along with voluntary supplemental benefits options. Generous 401k contributions and tuition reimbursement opportunities are also provided.

Equal Opportunity Employer

Capital Cardiology Associates is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our organization participates in E-verify.