Triage Registered Nurse (RN) - Gastroenterology Physician Practice

About This Role

Serve as a key clinical liaison between patients, physicians, and care teams
Respond to incoming patient calls and clinical inquiries with professionalism and empathy
Perform telephone triage, assessing symptoms and determining appropriate care levels
Provide evidence-based guidance using established clinical protocols
Conduct pre-procedure calls and ensure patients are prepared and informed
Education patients and families on managing health conditions at home
Support care coordination and communication across the Gastroenterology team
Adapt to changing schedules and patient needs in a fast-paced clinical environment

Required Qualifications

• Bachelor's degree in Nursing (BSN) or equivalent experience
• Current Registered Nurse (RN) license in Massachusetts
• Strong clinical judgment and decision-making skills
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities and respond to urgent patient needs
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Commitment to maintaining patient confidentiality and HIPAA compliance

Preferred Qualifications

• At least one (1) year of experience in home health nursing, triage, or ambulatory care
• Familiarity with gastroenterology or specialty practice workflows

Pay

Pay Range: $32.00 - $55.00 / Hourly

Schedule

Shift: Day shift
Hours: 8:00am-4:30pm

Benefits

N/A