Triage Nurse (RN) - NIGHTS

Job Summary

We are hiring a Triage Nurse on the night shift at OCHN's Resource and Crisis Center in Pontiac, MI. This position works under the direct supervision of the Nursing Supervisor. The Triage RN is responsible for delivering high-quality, trauma-informed, and person-centered care. Operating in a fast-paced crisis setting, the RN plays a critical role in supporting assessment, safety, and recovery.

About the Role

This position will work 7PM - 7:30 AM (Night Shift) The schedule is 3, 12-hour shifts per week, including every other weekend.

Essential Functions

• Conduct initial nursing assessments and behavioral health triages for walk-in individuals to evaluate presenting concerns, acuity, and immediate safety needs.
• Prioritize and triage individuals based on clinical urgency, risk factors, and level of care required.
• Collaborate with the Crisis Assessment Team to determine appropriate interventions, referrals, or dispositions.
• Participate in shift change reports and communicate pertinent updates to team members and leadership.
• Maintain accurate, timely, and compliant nursing documentation in accordance with agency policies and regulatory requirements.
• Support de-escalation and crisis intervention efforts to ensure the safety and stabilization of individuals and staff.
• Monitor individuals in the walk-in center for changes in medical or psychiatric status, responding promptly to emergent needs.
• Ensure adherence to clinical protocols, infection control procedures, and best practice standards.
• Aid in coordinating care transitions, including admissions to higher levels of care or community-based follow-up.
• Provide education, reassurance, and support to clients and families during crisis stabilization.
• Contribute to a trauma-informed, recovery-oriented, and person-centered care environment.
• Participate in quality improvement, incident review, and ongoing professional development activities.
• Uphold confidentiality, ethical standards, and professional boundaries in all individual interactions.

Job Requirements and Qualifications

• Education: Bachelor's degree in nursing (BSN) preferred. Associates Degree of Nursing will be considered with 3 years' experience.
• Training Requirements: BLS Recipient Right’s Unrestricted Nursing license.
• Experience Requirements: Minimum of two years of nursing experience working in a human service, crisis or medical environment. Preferred Experience: Experience in working with electronic health records, experience in customer service, experience in crisis de-escalation, experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities, experience working with children with serious emotional disturbance.
• Additional Information: Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in a crisis center environment. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.

Job Specific Competencies/Skills

• Interpersonal Skills: Strong
• Organizational Skills: Strong
• Data Analysis: Strong
• Strategic Planning: Strong
• Written and Oral Communication: Strong
• De-escalation and Conflict Resolution: Strong
• Leadership and Problem-Solving Skills: Strong
• Clinical Knowledge: Strong
• Time Management: Strong

Knowledge Requirements

• HIPPA:
• Microsoft 365:
• Right’s Unrestricted Nursing license:
• Mental Health Code:
• Medicaid Manual:
• Regulatory Compliance:
• Oakland Community Health Network’s Core Competencies:

Additional Information

OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees’ differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.