Triage LPN - Family Practice

Job Summary

Location: Methodist Physicians Clinic - Hawthorne Court
Address: 17675 Welch Plaza - Omaha, NE
Work Schedule: Monday through Friday, hours between 8am - 5pm
Sign on bonus of $2500.00
No weekends. No holidays.

Responsibilities

• Performs telephone triage to determine patient needs by recording and reporting patient condition to provider and advising patient based on provider instructions.
• Accurately records and reports patient's condition according to department policy 98% of the time.
• Strictly adheres to practice protocols.
• Consults patient's chart while talking to the patient.
• Returns phone messages according to protocol at least 98% of the time.
• Provides test results according to protocol at least 98% of the time.
• Prepared, assists, and instructs patients for examinations and treatment and informs family members on health care education topics.
• Documents all lab, procedures, and appointments on tracking forms.
• Completes tracking forms and follows up on missed appointments and procedures.
• Aids Health Coaches by working patient lists and scheduling appointments as directed.
• Maintains work areas to ensure healthy environmental conditions by cleaning and organizing equipment and rooms.
• Handles prescription renewals/inquiries to facilitate patient care.
• Dispenses medications at the direction of a provider to patients.
• Assists and/or performs phlebotomy with proper labeling and handling of specimens, accurately completes requisitions, and collects specimens according to standard procedures/protocols and performing and documenting quality control activities.
• Schedules work schedule: Monday through Friday, hours between 8am - 5pm

Requirements

• Graduate of an accredited LPN program required.
• Minimum 1 year clinical experience required.
• Current Licensed Practical Nurse (LPN) License, valid compact multistate license, or temporary permit while awaiting licensure required.

Skills/Knowledge/Abilities

• Knowledge of medical terminology and procedures.
• Knowledge of medicine including recognizing and diagnosed diseases, deformities, and other illnesses.
• Skill to effectively manage time and prioritize tasks.
• Skill to proficiently type information into the computer to capture or detail information quickly.
• Ability to provide caring patient care services when talking with patients and their family members.
• Ability to critically listen to questions from patients and information from providers to convey information effectively.
• Ability to anticipate, recognize, and resolve problems before they occur and avoid bigger problems in the future.
• Ability to learn and proficiently navigate through computer programs that contain patient information.
• Strong verbal communication skills for positive interaction with providers, staff and patients.
• Able to follow written and verbal instructions/directions.
• HIPAA understanding.

Physical Requirements

• Weight Demands: Medium Work - Exerting up to 50 pounds of force.
• Physical Activity: Occasionally Performed (1%-33%): Climbing, Crawling, Kneeling, Sitting; Frequently Performed (34%-66%): Balancing, Carrying, Crouching, Distinguishing colors, Keyboarding/typing, Lifting, Pulling/Pushing, Repetitive Motions, Stooping/bending, Twisting; Constantly Performed (67%-100%): Grasping, Hearing, Reaching, Seeing/Visual, Speaking/talking, Standing (Floor Only), Walking (Floor Only), Sitting (Phone Only).

About Us

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission. Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.