Tri-State Installation Specialist

About the role

The Tri-State Installation Specialist supports STARK's installation and fabrication operations, overseeing day-to-day activities and serving as a liaison between internal teams, external installers, and customers.

Responsibilities

• Support day-to-day carpet installation and fabrication operations from scheduling through project completion.
• Cook up with installers, fabricators, warehouse personnel, sales teams, and customer service teams to ensure seamless project execution.
• Monitor installation schedules and proactively address issues that may impact project timelines.
• Conduct site visits, field measurements, and quality inspections to ensure installations meet STARK's standards.
• Troubleshoot and resolve installation challenges, field issues, and customer escalations.
• Review project specifications, floor plans, and installation requirements to ensure project readiness.
• Maintain accurate project documentation, including reports, pre-installation checklists, supply sheets, and installation records.
• Communicate project updates and installation status to internal stakeholders and customers as needed.
• Ensure compliance with safety standards, company procedures, and installation best practices.
• Aid with special projects and perform other duties as assigned.

Requirements

• Minimum of 3 years of experience in carpet installation, flooring operations, project coordination, or a related field.
• Strong understanding of carpet installation processes and field operations.
• Ability to read and interpret detailed floor plans and project specifications.
• Must be capable of identifying installation requirements and coordinating necessary materials and labor.
• Strong problem-solving and troubleshooting abilities.
• Excellent communication and team collaboration skills, with the ability to work effectively across multiple departments.
• Able to manage multiple projects and priorities in a fast-paced environment.
• Proficiency with Microsoft Office and project tracking systems preferred.
• Valid driver's license and willingness to travel to project sites as needed.

Qualifications

• Health Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Benefits
• Welcome + Great Paid Time Off Policy
• 401(k) Match

Company Info

About Us:

With more than 80 years of industry expertise, STARK is the discerning designer’s go-to source for luxurious custom carpet and rugs. Our Mission is to help create world-class experiences by supporting businesses that preserve craftsmanship and enable unique, specially designed spaces to exist. We stay true to our founding principles by finding the best craftsmen and methods of manufacturing for the most innovative and beautiful designs.

Installation Team

New York, NY